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MI
Microtel Inn & Suites By Wyndham
Front Desk Receptionist
Career Insights for Receptionist
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Scorecard
Based on Tennessee data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$32,283 / year median in Tennessee
+14% projected growth
Job Description
Company Overview At Microtel Inn & Suites, we understand the importance of providing a seamless and welcoming experience for every guest. Our commitment is to deliver consistent comfort and service, ensuring each stay feels effortless and enjoyable. Overview We are seeking a dynamic and friendly Front Desk Receptionist to join our team. This vital role involves creating a positive first impression for our guests, managing front desk operations efficiently, and supporting overall office functions. If you thrive in a fast-paced environment and excel at customer service, this opportunity is perfect for you! Duties Greet guests warmly and assist with check-in and check-out procedures to ensure a smooth arrival and departure experience Manage multi-line phone systems, directing calls accurately and professionally Handle guest inquiries, provide information about hotel amenities, and resolve issues promptly Maintain organized records through data entry, filing, and updating spreadsheets using productivity software such as Microsoft Office Support office management tasks including calendar management, appointment scheduling, and correspondence handling Assist with clerical duties like proofreading documents, managing client communication, and supporting administrative projects Ensure the front desk area remains tidy, organized, and welcoming at all times Qualifications Proven experience in office management or front desk reception roles with strong clerical skills Excellent computer literacy with proficiency in Microsoft Office (Word, Excel) and familiarity with spreadsheets and data entry Strong organizational skills with the ability to multitask efficiently in a busy environment Exceptional customer service skills coupled with professional phone etiquette and effective communication abilities Bilingual abilities are a plus to better serve diverse guests and clients Technical proficiency with multi-line phone systems, QuickBooks (preferred but not required), and general office productivity tools Previous experience in administrative support or personal assistant roles is advantageous Demonstrated time management skills with the ability to prioritize tasks effectively Join us to be the friendly face that makes every guest's experience memorable! We value energetic individuals who are eager to support our team's success through excellent communication, organization, and a positive attitude.