Front Desk & Customer Happiness Coordinator The Dance Craze | Friendswood, TXPart-Time | Wednesdays 10:30 AM-3:00 PM & Fridays 4:30-8:00 PM The Dance Craze is looking for a friendly, upbeat, organized and tech-savvy person to join our team as our Front Desk & Customer Happiness Coordinator! We are a growing dance studio serving dancers ages 2-18, and we want every family who walks through our doors to feel welcomed, cared for and excited to be part of our studio family. This position is perfect for someone who loves people, is comfortable with technology and social media, and enjoys finding things to do without needing to be constantly directed. What You'll Do Customer Happiness & Front Desk Greet dancers and families with a warm, positive attitude Help new families with questions, class information and registration Assist current families with basic account and scheduling questions Answer phone calls, emails and messages Help prospective families schedule trials and follow up with leads Check students in and assist with general front-desk needs Help keep the lobby/front desk organized, welcoming and stocked Look for little ways to make our dancers and families feel special Technology & Studio Support Be comfortable learning and using our studio management software Help with registrations, attendance, customer accounts and basic data entry Create and update simple forms, flyers, QR codes and other studio materials Help troubleshoot basic technology issues around the studio Assist the owner with administrative or computer-based projects as needed Social Media & Marketing Take photos and short videos around the studio for social media Help create and schedule Facebook and Instagram content Post Stories/Reels and capture fun behind-the-scenes moments Help promote upcoming events, registration, classes and studio activities Engage with our online community in a friendly, professional way Help us come up with fun ideas to keep our social media active and engaging

We'd Love Someone Who Is:

Friendly, outgoing and genuinely enjoys working with children and families Dependable and able to consistently work Wednesdays 10:30 AM-3:00 PM and Fridays 4:30-8:00 PM Comfortable with computers, apps and learning new technology Familiar with Facebook, Instagram, Canva and/or creating short-form social content Organized and able to multitask A self-starter who notices what needs to be done and jumps in Positive, professional and comfortable communicating with parents Creative and excited to contribute ideas Able to maintain professionalism and confidentiality when handling customer information Dance experience is not required. Customer service, front desk, administrative, social media or small-business experience is a plus. What This Position Is NOT We're not looking for someone to simply sit at the front desk and wait for tasks. We're looking for someone who enjoys staying productive, connecting with our families and helping make the studio run smoothly.

Schedule Wednesday:

10:30 AM-3:00

PMFriday:

4:30-8:00 PMApproximately 8 hours per week, with the possibility of additional hours for special events, camps or studio projects. About The Dance Craze Our goal at The Dance Craze is to create a place where kids feel safe, inspired, confident and excited to dance. We care just as much about the experience our families have outside the classroom as we do about what happens inside it. If you're someone who loves people, social media, organization and bringing positive energy into a workplace, we'd love to meet you! To Apply Please submit your resume along with a short introduction telling us a little about yourself, why this position interests you, and your experience with customer service, technology and/or social media.

Job Type:

Part-time Pay:

$15.00 - $20.00 per hour Expected hours: 8.0 per week

Work Location:

In person