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Osmin Vargas Family Clinic
Front Office Receptionist
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$32,431 / year median in Texas
+11% projected growth
Job Description
Front Office Receptionist Osmin Vargas Family Clinic Mission, TX Job Details Part-time | Full-time $11 - $12 an hour 1 day ago Qualifications Physical records management Medicare Medical claim appeals Insurance provider collaboration Faxing Full Job Description Responsibilities
- Promotes the facility mission, vision and values by effectively communicating them to others
- Considers mission, vision and values in developing services, standards and practices
- Responsible for reviewing patients accounts for possible combining based on payment window guidelines
- Adheres to Governmental Billing and Collection payer rules and guidelines located in the Medicare/Medicaid manuals when contacting insurance carrier
- Accurately utilizes system and or Email, when requesting additional information.
- Responsible to complete font office tasks.
- Reviews accounts to ensure the appropriate insurance plan is set-up and the correct insurance.
- Reads previous notes on the account and document new notes using appropriate mnemonic in the notes tab
- Ability to identify accounts that need insurance billing or rebilling i.e., late charges, adjustments, patient related appeals
- Contacts physician's office and request copies of documentation needed
- Request copies of medical records from HIM for any paper records as needed
- Ability to obtain electronic records.
- Daily follow up on faxes or messages to carriers within 24 hours, to ensure the fullest collection effort is accomplished
- Provide excellent customer service by responding to carriers or patient calls within 24 hours and documents activity on the patient account
- Assist in solving difficult accounts as needed
- Provide assistance with the Customer service front desk, as needed.