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ROCKDALE-CITY OF

Receptionist

Entry-Level JobVerifiedNo experience needed

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$32,431 / year median in Texas

+11% projected growth

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Job Description

More Like This

$15.00

Per Hour DOE (Depends on Experience)

Position range in Milam County $12.02 - $19.98 Per hour Receptionist

ROCKDALE-CITY OF
Occupation:

Office Clerks, General

Location:
ROCKDALE, TX - 76567-0586
Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment

Posted:

09/01/2026

Positions available: 1

Source:

WorkInTexas

Web Site:

WorkInTexas

Onsite /

Remote:

Work onsite all of the time

Updated:

09/04/2026

Expires:

10/01/2026

Job #: 17063666

Job Requirements and Properties

Help for Job Requirements and Properties. We Hire Vets

Employers whose workforce is composed of at least 10 percent military veterans are eligible to receive a "We Hire Vets" employer recognition decal to proudly display on their storefront, an decal. Work Onsite

Full Time Education

High School Diploma or Equivalent Experience

6 Month(s) Age

18 and up Schedule

Full Time Job Type

Regular Duration

Permanent Employment Help for . Position Summary Performs a variety of clerical and administrative duties while serving as the primary public receptionist for City Hall. Provides high-quality customer service by responding to citizen inquiries, directing requests appropriately, and supporting multiple departments, including Community Services (Code Enforcement and Building), Utility Billing, and administrative offices. This is a full-time position based on a standard 40-hour work week. Overtime is rarely required but may be necessary to ensure efficient City Hall operations. Essential Functions Serve as the first point of contact for the public; greet visitors and answer incoming calls, providing assistance or routing to appropriate personnel

Take, document, and relay accurate telephone messages

Maintain records for beer and wine retailers, including tracking license expirations and filing copies of state licenses and city occupational tax receipts

Making copies of documents when needed

Provide support to the Utility Billing Department, including receiving payments for processing by Utility Clerks

Coordinate reservations for City facilities, including the Civic Center, Veterans Park, and City Hall parking lot. Explain rules, regulations, and fee structures

Collect and document applicable fees and deposits

Coordinate facility access (including keys and communication with police dispatch for weekend use)

Inspect facilities after events and document condition for deposit processing

Schedule cleaning and maintenance as needed

Process outgoing mail, including postage, delivery, and tracking usage

Collect permit fees and forward inspection requests to the City Planner

Monitor and maintain files of city-related publications from local newspapers

Provide administrative support to the City Manager, including correspondence, scheduling, and file management

Scheduling CSI inspections

Perform general clerical duties such as typing, filing, and data entry

Utilize office equipment and software, including computers and calculators

Ensure the copier has paper

Posting community events on the windows

Perform other duties as assigned Additional Duties Inspect the Civic Center prior to scheduled events to ensure readiness; report issues for correction

Monitor the City's website and notify appropriate staff of needed updates

Assist with cemetery records management

Report streetlight outages to Oncor using online reporting tools

Maintain beverage supplies in Council Chambers for meetings

Review postage accounts monthly and process refunds when applicable

Physical Demands Work Type:

Primarily sedentary

Posture:

Frequent sitting and standing at desks and counters

Dexterity:

Frequent use of multi-line phone systems, calculators, and computers

Vision/Hearing:

Required for reading documents, handling transactions, and communicating with the public and staff

Mobility:

Occasional bending, twisting, and reaching for supplies

Lifting:

Up to approximately 20 pounds (mail and office supplies)

Environment:

Primarily indoor office setting with occasional outdoor errands Non-Physical Demands Ability to manage time pressures and multitask in a fast-paced environment

Maintain focus and accuracy while handling repetitive or detailed tasks

Interact professionally with the public, including handling difficult or emotional situations

Work collaboratively with team members while maintaining strong communication

Minimum Qualifications Education:

High school diploma or equivalent (GED)

Experience:

Experience in customer service, public interaction, or general office work preferred

Proficiency with Microsoft Office (Word, Excel) and Windows-based applications

Experience with cash handling, accounts receivable, or utility billing preferred

10-key calculator proficiency preferred

Preferred:

Bilingual in

English and Spanish Knowledge, Skills, and Abilities Reading:

Ability to read and understand manuals, correspondence, billing documents, and instructions

Writing:

Ability to accurately document transactions, take messages, and prepare basic correspondence

Mathematics:

Ability to perform basic arithmetic, calculate fees, and handle cash transactions accurately

Reasoning:

Ability to assess inquiries and determine appropriate responses or routing

Understand and apply policies, procedures, and regulations

Follow detailed verbal and written instructions

Interpersonal Skills:

Ability to interact courteously and professionally with the public and coworkers

Maintain confidentiality and handle sensitive information appropriately

Build and maintain effective working relationships Equal Opportunity Statement The City of Rockdale is an Equal Employment Opportunity/Affirmative Action Employer.