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Receptionist
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Scorecard
Based on Texas data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$32,431 / year median in Texas
+11% projected growth
Job Description
More Like This
$15.00
Per Hour DOE (Depends on Experience)
Position range in Milam County $12.02 - $19.98 Per hour Receptionist
ROCKDALE-CITY OF
Occupation:
Office Clerks, General
Location:
ROCKDALE, TX - 76567-0586
Job Type:
Regular, Full Time (30 Hours or More), Permanent Employment
Posted:
09/01/2026
Positions available: 1
Source:
WorkInTexas
Web Site:
WorkInTexas
Onsite /
Remote:
Work onsite all of the time
Updated:
09/04/2026
Expires:
10/01/2026
Job #: 17063666
Job Requirements and Properties
Help for Job Requirements and Properties. We Hire Vets
Employers whose workforce is composed of at least 10 percent military veterans are eligible to receive a "We Hire Vets" employer recognition decal to proudly display on their storefront, an decal. Work Onsite
Full Time Education
High School Diploma or Equivalent Experience
6 Month(s) Age
18 and up Schedule
Full Time Job Type
Regular Duration
Permanent Employment Help for . Position Summary Performs a variety of clerical and administrative duties while serving as the primary public receptionist for City Hall. Provides high-quality customer service by responding to citizen inquiries, directing requests appropriately, and supporting multiple departments, including Community Services (Code Enforcement and Building), Utility Billing, and administrative offices. This is a full-time position based on a standard 40-hour work week. Overtime is rarely required but may be necessary to ensure efficient City Hall operations. Essential Functions Serve as the first point of contact for the public; greet visitors and answer incoming calls, providing assistance or routing to appropriate personnel
Take, document, and relay accurate telephone messages
Maintain records for beer and wine retailers, including tracking license expirations and filing copies of state licenses and city occupational tax receipts
Making copies of documents when needed
Provide support to the Utility Billing Department, including receiving payments for processing by Utility Clerks
Coordinate reservations for City facilities, including the Civic Center, Veterans Park, and City Hall parking lot. Explain rules, regulations, and fee structures
Collect and document applicable fees and deposits
Coordinate facility access (including keys and communication with police dispatch for weekend use)
Inspect facilities after events and document condition for deposit processing
Schedule cleaning and maintenance as needed
Process outgoing mail, including postage, delivery, and tracking usage
Collect permit fees and forward inspection requests to the City Planner
Monitor and maintain files of city-related publications from local newspapers
Provide administrative support to the City Manager, including correspondence, scheduling, and file management
Scheduling CSI inspections
Perform general clerical duties such as typing, filing, and data entry
Utilize office equipment and software, including computers and calculators
Ensure the copier has paper
Posting community events on the windows
Perform other duties as assigned Additional Duties Inspect the Civic Center prior to scheduled events to ensure readiness; report issues for correction
Monitor the City's website and notify appropriate staff of needed updates
Assist with cemetery records management
Report streetlight outages to Oncor using online reporting tools
Maintain beverage supplies in Council Chambers for meetings
Review postage accounts monthly and process refunds when applicable
Physical Demands Work Type:
Primarily sedentary
Posture:
Frequent sitting and standing at desks and counters
Dexterity:
Frequent use of multi-line phone systems, calculators, and computers
Vision/Hearing:
Required for reading documents, handling transactions, and communicating with the public and staff
Mobility:
Occasional bending, twisting, and reaching for supplies
Lifting:
Up to approximately 20 pounds (mail and office supplies)
Environment:
Primarily indoor office setting with occasional outdoor errands Non-Physical Demands Ability to manage time pressures and multitask in a fast-paced environment
Maintain focus and accuracy while handling repetitive or detailed tasks
Interact professionally with the public, including handling difficult or emotional situations
Work collaboratively with team members while maintaining strong communication
Minimum Qualifications Education:
High school diploma or equivalent (GED)
Experience:
Experience in customer service, public interaction, or general office work preferred
Proficiency with Microsoft Office (Word, Excel) and Windows-based applications
Experience with cash handling, accounts receivable, or utility billing preferred
10-key calculator proficiency preferred
Preferred:
Bilingual in
English and Spanish Knowledge, Skills, and Abilities Reading:
Ability to read and understand manuals, correspondence, billing documents, and instructions
Writing:
Ability to accurately document transactions, take messages, and prepare basic correspondence
Mathematics:
Ability to perform basic arithmetic, calculate fees, and handle cash transactions accurately
Reasoning:
Ability to assess inquiries and determine appropriate responses or routing
Understand and apply policies, procedures, and regulations
Follow detailed verbal and written instructions
Interpersonal Skills:
Ability to interact courteously and professionally with the public and coworkers
Maintain confidentiality and handle sensitive information appropriately
Build and maintain effective working relationships Equal Opportunity Statement The City of Rockdale is an Equal Employment Opportunity/Affirmative Action Employer.