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Integrated Neurology Services, PLLC

Front Desk Receptionist

Career Insights for Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$36,620 / year median in Virginia

+5% projected growth

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Job Description

Job Summary We are seeking a professional, patient-oriented Medical Receptionist to join our team. As the first point of contact for our patients, you will play a vital role in providing a compassionate and efficient healthcare experience. Falls Church , Lorton and Alexandria locations is required.
Key Responsibilities Patient Experience:
Greet patients warmly, manage check-in/check-out, and maintain a professional front-office environment.
Scheduling & Communication:
Manage a high volume of incoming calls and schedule patient appointments with accuracy.
Financial Coordination:
Collect co-pays, co-insurance, and outstanding balances at the time of service.
Clinical Support:
Update and maintain electronic medical records (EMR) and coordinate prescription refills with pharmacies (electronic, phone, or written).
Operational Support:
Assist with administrative tasks and other duties as needed to ensure smooth office operations.
Requirements & Qualifications Experience:
2+ years of medical office experience is preferred, but we are willing to train candidates who demonstrate a strong "willingness to learn" and a proactive attitude.
Communication:
Strong customer service skills are a must. Bilingual (English/Spanish) is a significant plus.
Technical Skills:
Proficiency with EMR systems and basic office software.
Mobility:
Must have reliable transportation to travel between our locations.
Job Type:
Full-time Pay:
$19.00 - $22.00 per hour Expected hours: 40 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Education:
Associate (Required)
Experience:
Medical Receptionist:
2 years (Required) Ability to
Commute:
Falls Church, VA 22043 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance