Receptionist Other Staff Trio Healthcare - 2.6 Portsmouth, VA Job Details 9 hours ago Qualifications Visitor query response Operator switchboards Maintaining an organized workspace Abuse and neglect policy adherence Phone communication Greeting customers Brochures Filing Client file management Answering guest questions Mail distribution Phone call screening Accounting data entry Mail management Office supply ordering Data entry Telephone systems Mail processing Clean workspace maintenance Clinical confidentiality policies Safety standard operating procedures Emergency evacuation protocols Fire safety protocols Physical document handling Entry level Office record organization Full Job Description Essential Functions Manages the telephone and switchboard: Operate paging/telephone system as required Answers calls timely and courteously. Directs calls promptly and accurately. Assists visitors upon arrival to the facility: Greets visitors upon entry to the building courteously. Assists those visitors by giving directions or contacting the person they have come to visit. Ensure all visitors/vendors sign in Demonstrates customer service skills in every interaction via phone or in person Greets people effectively. Offers assistance. Maintains a neat and orderly work area. Demonstrates awareness of environment and focuses attention on the front entrance. Performs other clerical duties as assigned: Assists the administrator or others with special tasks or projects. Performs duties related to mail handling and filing as needed. Prepares informational packets, brochures, etc. that are maintained in the front area for visitors. Assist with administrative duties as directed (including typical filing, posting accounts, data entry, etc) Order supplies, as directed. Attend in-service education programs in order to meet facility educational requirements. Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill and Evacuation Procedures and know how to use the information. Maintain confidentiality of resident and facility records/information. Protect residents from neglect, mistreatment, and abuse. Protect the personal property of the residents of the facility. Others as directed by the supervisor or administrator. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.