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Harbor Physical Therapy

Front Desk Receptionist

Entry-Level JobVerifiedNo experience needed

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Based on Washington data

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$40,752 / year median in Washington

+3% projected growth

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Job Description

We are an outpatient Physical Therapy clinic in Uptown Gig Harbor looking for an outgoing and friendly Front Desk Receptionist to join our team. The ideal candidate is a friendly and easy going individual that has a patient-oriented approach and is looking for a part time employment position. Responsibilities Include (but not limited to): Patient Coordination Serve visitors by greeting, welcoming, and directing them appropriately Input patient information into accounts correctly and completely Schedule onto correct schedules and communicate correct times Answer phones on multiple phone lines and ask appropriate follow up questions Correctly and proficiently answer patient questions in person and over the phone Fill out patient paperwork prior to appointment and schedule needed tests for the correct body part Call patients to check in early for updates or new patients Send and log faxes to doctors' offices Insurance and Billing Insure numbers and information are correct on insurance portion of patient intake and chart Perform insurance eligibility and verification Take phone payments and accurately input into the computer system Have familiarity with billing systems such as invoice section and self-payments Office Efficiency Complete opening and closing duties Check voicemail and emails Change and start laundry, put away/clean dishes Communicate with therapists when patients have arrived Relay messages to and from patients Clean tables and therapy equipment when transitioning patients Assist therapists with patients as needed
Additional Skills:
Interpersonal skills Organizational skills Ability to
Prioritize Multitasking Minimum Requirements:
Experience in physical therapy clinic or other medical clinic preferred Customer service experience
Job Type:
Part-time Pay:
From $17.13 per hour Ability to
Commute:
Gig Harbor, WA 98335 (Preferred)
Work Location:
In person