Receptionist / Service BDC Representative Speck Dealerships Join a team where exceptional customer service drives everything we do. Speck Hyundai s is looking for a friendly, organized, and customer-focused Receptionist / Service BDC Representative to be the first point of contact for our customers. This role is ideal for someone who enjoys helping people, multitasking, and keeping a fast-paced dealership running smoothly. You'll play a key role in creating an outstanding customer experience by answering phones, scheduling service appointments, following up with customers, maintaining records, and supporting multiple departments throughout the dealership. What You'll Do Professionally answer and direct incoming phone calls. Schedule and confirm service appointments for maintenance, repairs, recalls, and warranty work. Respond promptly to customer emails and online inquiries. Contact existing and previous customers regarding service reminders, maintenance specials, and promotional offers. Build positive relationships with customers through proactive follow-up and exceptional communication. Ensure customers receive rewards program benefits and maintain accurate customer information across dealership systems. Create and organize vehicle deal files and maintain dealership records. Notify customers when license plates arrive. Distribute incoming mail, files, and deliveries throughout the dealership. Assist with filing and administrative support for both the Sales and Service departments. Maintain confidentiality and handle customer information with professionalism. Support dealership operations with additional administrative tasks as needed. What We're Looking For Positive attitude and professional appearance. Outstanding customer service and communication skills. Strong phone etiquette and interpersonal skills. Excellent organizational and multitasking abilities. Comfortable working with computers and learning dealership software. Detail-oriented with strong follow-through. Ability to work independently while contributing to a team environment. Previous customer service, receptionist, call center, administrative, or dealership experience is preferred but not required. Why You'll Love Working Here At Speck Dealerships, we believe our employees are our greatest asset. We offer a supportive team environment where your work matters and opportunities to grow are encouraged.

We offer:

Competitive pay Medical, dental, and vision insurance 401(k) with company match Paid time off and holidays Employee discounts Ongoing training and career advancement opportunities A positive, team-oriented workplace Join the Speck Team If you enjoy helping people, thrive in a fast-paced environment, and want to build a career with a respected automotive group, we'd love to hear from you. Apply today and become part of the Speck family! Speck Dealerships is an Equal Opportunity Employer. All employees and potential employees will be recruited, selected, trained, promoted, and transferred without regard to age, race, sex, sexual orientation, religious or political beliefs, military or veteran's status, marital status, national origin, genetic information, disability or any other consideration made unlawful by applicable federal, state or local laws. All applicants are carefully screened and full consideration is given to their training, education, skills, aptitudes, experience, growth potential and previous work record as it pertains to the position applied for.

Pay:

From $18.00 per hour

Benefits:

401(k) 401(k) matching Employee discount Health insurance Paid time off

Work Location:

In person