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PN
Pacific Northwest Hearing
Receptionist/Scheduling
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Based on Washington data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$40,752 / year median in Washington
+3% projected growth
Job Description
Overview Join our dynamic team as a Receptionist/Scheduling specialist and become the friendly face that keeps our office running smoothly! This vital role combines front desk management, appointment scheduling, and exceptional customer service to create a welcoming environment for clients, visitors, and staff alike. Your energy and organizational skills will ensure seamless communication, efficient operations, and a positive experience for everyone who walks through our doors. This paid position offers an exciting opportunity to develop your administrative expertise in a fast-paced, supportive setting. Responsibilities Greet visitors and clients warmly, providing excellent customer service with professional phone etiquette. Answer multi-line phone systems promptly and efficiently, directing calls to appropriate departments or personnel. Manage appointment scheduling using office management software and maintain accurate calendar records. Handle clerical tasks such as filing, data entry, proofreading documents, and maintaining organized records. Support office management activities including supply inventory, mail distribution, and basic administrative duties. Assist with client communication by responding to inquiries via phone or email and ensuring timely follow-up. Maintain a tidy front desk area, ensuring all office materials are organized and accessible for staff and visitors. Skills Bilingual proficiency to effectively communicate with diverse clients and team members is a PLUS. Strong office management skills with experience in clerical tasks and administrative support. Proficiency in Google/Chrome Office applications such as Sheets & Docs; computer literacy is essential. Excellent organizational skills with the ability to multitask efficiently in a busy environment. Demonstrated experience in front desk operations, multi-line phone systems, and phone reception etiquette. Exceptional customer service skills with a friendly demeanor and professional communication style. Strong typing speed, proofreading abilities, and attention to detail to ensure accuracy in all tasks. Time management skills to prioritize responsibilities effectively while maintaining professionalism. This role is perfect for motivated individuals who thrive in a lively environment, enjoy helping others, and are eager to grow their administrative expertise. If you're ready to bring your positive attitude and organizational talent to a vibrant team, we look forward to welcoming you!