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Appleton Dental Center
Front Desk Receptionist
Career Insights for Receptionist
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Scorecard
Based on Wisconsin data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$34,264 / year median in Wisconsin
+2% projected growth
Job Description
Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and provide information to callers
- Check patients in and out, verify insurance information, and collect payments
- Maintain patient records and update information as necessary
- Coordinate and schedule appointments for multiple providers
- Assist with filing, scanning, and organizing documents
- Perform general clerical duties such as data entry, copying, and faxing
- Provide excellent customer support and address patient inquiries or concerns
Requirements:
- Previous experience as a medical receptionist or in a similar clerical role is preferred
- Proficient in using Google Suite or similar office software
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Excellent communication skills, both verbal and written
- Ability to work well in a fast-paced environment and handle stressful situations calmly
- Knowledge of basic office procedures and equipment operation
- Experience with order entry or project coordination is a plus This is an excellent opportunity to join a busy dental office as a Front Desk Receptionist.
Job Type:
Full-time Pay:
$19.00- $21.
Benefits:
Employee discount Flexible schedule Health insurance Paid time offExperience:
Customer service: 1 year (Preferred)Work Location:
In personBenefits
- Paid Time Off (PTO)
- Professional Development
- Health Insurance
- Dental Insurance