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MR
Mustafa Rahim MD INC.
Front Desk Receptionist
Career Insights for Receptionist
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Scorecard
Based on West Virginia data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$34,289 / year median in West Virginia
+7% projected growth
Job Description
Job Overview We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily operations. Your enthusiasm and organizational skills will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a dynamic team. Duties Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly Answer multi-line phone systems efficiently, directing calls accurately and professionally Manage appointment scheduling and calendar coordination using productivity software and Google Workspace tools Handle data entry tasks with precision, including filing, record keeping, and updating client information in various systems such as QuickBooks and Microsoft Office Maintain a tidy and organized front desk area, ensuring all office supplies are stocked and accessible Support administrative tasks such as proofreading documents, managing correspondence, and assisting with bookkeeping activities Provide excellent customer support by addressing inquiries via phone or in person with professionalism and courtesy Assist with clerical duties including filing, document management, and supporting office management initiatives Qualifications Proven experience in office administration or reception roles, preferably with front desk or medical/dental receptionist background Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and productivity software Familiarity with multi-line phone systems and excellent phone etiquette skills Bilingual abilities are highly desirable to serve diverse client needs effectively Demonstrated organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment Experience with data entry, proofreading, filing, and clerical support is essential Knowledge of QuickBooks or bookkeeping experience is a plus Excellent customer service skills with a friendly attitude and professional demeanor Ability to manage time effectively while multitasking across various administrative responsibilities Personal assistant or medical receptionist experience is advantageous but not required Join us to be part of a vibrant team where your organizational talents and positive attitude can make a real difference! This role offers an engaging environment where your skills will grow as you support our daily operations with enthusiasm and precision.