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Rush Copley Medical Center

Switchboard Operator

Entry-Level JobVerifiedNo experience needed

Pay: $17.05–$23.51/hr

Posted: 4 weeks ago

Location: Aurora, IL (Onsite)

Last Updated: 14 hours ago

Hours: Part-Time

Expires: 10/6/2026

Career Insights for Switchboard / Telephone Operator

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What they do

A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.

$40,305 / year median in Illinois

-15% projected decline

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Job Description

Switchboard Operator Rush Copley Medical Center - 3.5 Aurora, IL Job Details Part-time $17.05 - $23.51 an hour 2 hours ago Qualifications High school diploma or GED Desktop applications

Typing Full Job Description Position Summary :

Quickly respond to all emergency systems and calls according to policy and procedure. Operate SPOK, CBX, Emergency Code Phone, and Console to relay incoming and outgoing calls. Operate overhead paging system along with other communication related equipment and information technology systems such as Everbridge, SnapComm, Fire Alarm Detection System Cuddles Infant/Child monitoring System and, National Weather Service Radio. Communicates with Facilities and Security teams during system alarms and emergency procedures. Communications Answer calls in a courteous and prompt manner using established scripting. Transfers calls to the correct party according to Policy and Procedure. Issues emergency alerts, notifications, and stat pages according to Policy and Procedure; maintains calm manner during emergency situations. Possesses excellent communication skills and problem-solving abilities.

Position Requirements :

High school graduate /G.E.D. diploma required. Previous communications/telecommunications experience preferred. Typing experience and P.C. familiarity required. Experience in various IT applications such as Word, Outlook, Excel, Teams preferred. Pleasant and effective verbal communication skills necessary. Ability to work at a fast pace under pressure with frequent interruptions. Ability to multi-task RUSH salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects RUSH's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. Benefits can be found here

Location:

Rush Copley Medical Center •

Patient Support Services Schedule:

Part-time, First shift, 40