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Willis-Knighton Health System

PBX Operator

Career Insights for Switchboard / Telephone Operator

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Based on Louisiana data

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What they do

A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.

$31,655 / year median in Louisiana

-15% projected decline

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Job Description

Under the supervision of the Chief Switchboard Operator, and according to specified procedures, operates a console telephone switchboard in order to relay incoming, outgoing and inter-office calls; performs various hospital communications and clerical duties; acts as hospital receptionist.
QUALIFICATIONS
Must be a High School graduate or equivalent. Must have pleasant voice and personality. Experience requested