Job Summary We are seeking a dynamic and detail-oriented Front Desk/Title Clerk to join our automotive dealership team. This vital role combines exceptional customer service with efficient administrative support, ensuring smooth operations at the front desk and accurate processing of vehicle titles and paperwork. The ideal candidate will be energetic, organized, and possess excellent communication skills to engage with clients, vendors, and team members alike. Your enthusiasm will help create a welcoming environment while managing essential clerical duties that keep our dealership running seamlessly. Duties Greet and assist customers, visitors, and vendors with professionalism and enthusiasm, creating a positive first impression. Handle all incoming phone calls using proper phone etiquette, directing inquiries to the appropriate departments. Process automotive sales paperwork including title transfers, registration documents, and lien filings accurately and efficiently. Manage title processing in compliance with state transportation regulations and dealership policies. Maintain organized records of sales transactions, inventory control, and client communication logs using Microsoft Office tools. Support sales management by maintaining the sales pipeline, updating data entry records, and assisting with retail math calculations. Coordinate with the accounting department for title fees, taxes, and other financial transactions related to vehicle sales. Assist in inventory management tasks to ensure accurate tracking of vehicles on lot and in storage. Provide exceptional customer service by addressing client questions regarding titles, paperwork status, or general dealership inquiries. Support outbound sales efforts through client communication and follow-up activities to maximize high-end sales opportunities. Skills Strong organizational skills with keen attention to detail for processing automotive paperwork correctly. Excellent communication skills—bilingual or multilingual abilities are a plus—to effectively serve diverse clients. Proficiency in CDK (automotive dealership management software) and Microsoft Office Suite for data entry and record keeping. Knowledge of state transportation regulations related to vehicle titles and registration processes. Experience in retail sales, auto dealership environments, or automotive repair is highly desirable. Demonstrated ability in customer service roles with professional phone etiquette and public speaking skills. Familiarity with inventory management systems and inventory control procedures. Basic accounting skills for handling title fees, taxes, and financial documentation accurately. Outbound sales experience combined with strong communication skills to develop a robust sales pipeline. Ability to manage multiple tasks efficiently while maintaining a friendly demeanor in a fast-paced environment. Join our team where your energy fuels our success! We value proactive individuals who thrive on organization, clear communication, and delivering outstanding customer experiences—helping us drive excellence every day!

Pay:

From $16.00 per hour

Benefits:

Employee discount Opportunities for advancement Paid time off

Work Location:

In person