We are seeking an experienced Service Manager to support a well-established agricultural equipment operation in the Conroe area. This role is responsible for coordinating service activity, supporting technicians, scheduling preventative maintenance, responding to service needs, troubleshooting equipment-related issues, and helping ensure the service department operates efficiently and professionally.
What You'll Be Doing:
Respond to service requests in a timely manner, with a goal of addressing requests within 24 hours Schedule and coordinate preventative maintenance Be available for on-call service support as needed Analyze work problems and assist service personnel with troubleshooting and problem resolution Help motivate and support technicians in achieving service and performance goals Ensure required tools and equipment are available and properly maintained for service technicians Report unusual or significant equipment issues to management Help maintain a professional work environment and professional appearance among service personnel Support efficient daily service operations and technician workflow
What We're Looking For:
Bachelor's degree in Business Management, Agriculture, or a related field Strong knowledge of agriculture, farming, and ranching Previous experience in service management, agricultural equipment, heavy equipment, or a related service environment Self-motivated, detail-oriented, and highly organized Strong communication and interpersonal skills Comfortable working with employees, management, customers, and outside contacts Strong knowledge of equipment parts and service-related components Strong troubleshooting and problem-solving ability Ability to assist in diagnosing issues when problems are not immediately identified Valid driver's license in good standing Must be able to meet company driving requirements and safely operate company vehicles Must be available for occasional on-call service needs
Ideal Background:
Candidates with experience in John Deere, agricultural equipment, tractors, farming equipment, ranch equipment, construction equipment, heavy equipment, dealership service operations, or equipment parts/service management are strongly encouraged to apply.