Company Overview JCS Restoration is a family-owned and operated business dedicated to delivering exceptional customer service while building long-term relationships. We specialize in handling all restoration needs, including water, mold remediation, and residential and commercial reconstruction and remodeling. Our team is committed to providing top-tier service around the clock to meet urgent restoration demands. Job Summary Lead Projects. Build Relationships. Deliver Exceptional Results. JCS Restoration is seeking a service-oriented leader who takes ownership of every project and every client relationship from contract execution through final completion. This role is responsible for delivering an exceptional customer experience while coordinating in-house crews, trade partners, vendors, and suppliers to ensure projects are completed safely, on schedule, within budget, and to the highest quality standards. Responsibilities Serve as the quarterback for every assigned project by coordinating communication, resources, schedules, budgets, trade partners, and field operations to ensure every project progresses efficiently from start to finish. Build and maintain trusted relationships with homeowners, commercial clients, insurance representatives, property managers, and other stakeholders by providing proactive communication, setting clear expectations, and delivering an exceptional customer experience throughout every phase of the project. Review project scope, budgets, schedules, insurance requirements, and project expectations with estimators prior to project kickoff. Develop and actively manage project execution plans including production schedules, trade sequencing, inspections, permit timelines, material procurement, equipment needs, and critical milestones to ensure efficient project completion. Drive project timelines by identifying risks early, adjusting production plans, resolving bottlenecks, and maintaining accountability across crews, subcontractors, vendors, and customers. Forecast material requirements, coordinate purchasing, track deliveries, resolve supply issues, and ensure materials are available to support scheduled production without delays. Develop and maintain strong working relationships with subcontractors, vendors, and trade partners while holding them accountable for quality, scheduling, professionalism, and performance expectations. Own project financial performance by managing budgets, labor productivity, subcontractor agreements, purchasing, change orders, supplements, and job profitability while identifying opportunities to improve efficiency and control costs. Perform regular field inspections to monitor quality, safety, schedule performance, subcontractor accountability, and overall project progress while resolving issues before they impact production or customer satisfaction. Maintain accurate project documentation, progress photos, schedules, communication logs, and financial records using company software. Experience 5+ years of project management experience in restoration, reconstruction, commercial construction, or residential construction. Demonstrated success managing complex residential and commercial construction or restoration projects from start to finish. Strong understanding of construction sequencing, building systems, and best practices across multiple trades. Experience successfully managing multiple active projects while maintaining budgets, schedules, profitability, and customer satisfaction. Ability to interpret construction estimates, scopes of work, plans, specifications, and insurance repair documentation. Demonstrated ability to manage multiple concurrent projects while maintaining budgets, schedules, labor productivity, profitability, and exceptional customer satisfaction. Knowledge of permitting, inspections, and applicable building codes. Proven ability to build lasting customer relationships while successfully managing difficult conversations, changing project conditions, and competing priorities. Excellent leadership, organizational, negotiation, and conflict-resolution skills. Exceptional verbal and written communication skills. Detail-oriented with outstanding problem-solving abilities. Valid California Driver's License with the ability to travel throughout Southern California. What Success Looks Like Success in this role means more than delivering completed construction projects. It means consistently creating an exceptional experience for every client while leading projects with accountability, professionalism, and operational excellence.

Successful team members:

Own every project as if it were their own business. Deliver an exceptional customer experience through consistent communication, professionalism, and follow-through. Build long-term relationships with customers, vendors, subcontractors, and trade partners that strengthen JCS Restoration's reputation. Lead in-house crews and subcontractors with accountability, urgency, and respect. Anticipate challenges before they impact production and develop effective solutions quickly. Balance customer satisfaction, schedule performance, quality, safety, and profitability on every project. Represent JCS Restoration professionally in the field and within the community. Join Our Team At JCS Restoration, we believe exceptional restoration is built on exceptional service. We don't simply rebuild homes and businesses—we restore peace of mind during some of our clients' most difficult moments. If you're a leader who values accountability, communication, teamwork, operational excellence, and delivering an outstanding customer experience, we invite you to join our growing team and help make a lasting impact on every client we serve.

Pay:

$80,000.00 - $90,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person