Date Posted:

07/29/26

Applications Due:

08/13/26

Vacancy ID:

220818 Position Information NY HELPYes AgencyWorkers' Compensation Board TitleAssistant Workers' Compensation Examiner, WCB Items #46,231 Occupational CategoryClerical, Secretarial, Office Aide Salary Grade09 Bargaining UnitASU - Administrative Services Unit (CSEA) Salary RangeFrom $42641 to $52413 Annually Employment TypeFull-Time Appointment TypePermanent Jurisdictional ClassCompetitive Class Travel Percentage0% Schedule WorkweekMon-Fri Hours Per Week37.5 Workday From8:30 AM To4:30 PM Flextime allowed?

No Mandatory overtime?

No Compressed workweek allowed?

No Telecommuting allowed?

Yes Location CountySchenectady Street AddressOffice of Operations, Calendaring Upstate 328 State Street CitySchenectady StateNY Zip Code12305 Job Specifics Duties DescriptionUnder the direct supervision of the Workers' Compensation Examiner within the Office of Operations and Programs/Quality Control/Calendaring Upstate unit, the Assistant Workers' Compensation Examiner's duties will include but not be limited to:

• Analyzing work requests to update or correct information in the case file, updating hearing records appropriately
• Utilizing CIS to create itinerary, enter calendar exceptions, and adjust the calendar, using excel to create and maintain itinerary
• Entering exception dates for parties in CIS
• Demonstrating a good knowledge of Workers' Compensation Law, rules, and theHub procedures
• Scheduling Disability and Discrimination Cases in accordance with theHub procedures
• Utilizing excel to track and monitor assigned interpreter requests
• Communicating effectively with vendors and the Language Access Coordinator
• Working with the Senior Law Judge to balance calendars annually
• No travel required Minimum QualificationsThis title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the

NY HELPS

Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making permanent non-competitive appointments and the official probationary period will begin. At a future date (within one year of permanent appointment), it is expected employees hired under

NY HELPS

will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a

NY HELPS

title, employees may take part in any promotion examination for which they are qualified.

NON-COMPETITIVE MINIMUM QUALIFICATIONS

Candidates must have: Either 1. Three years of full-time experience in a position where your primary responsibilities included extensive in-person or telephone customer service experience with the general public resolving customer's issues and/or problems; explaining programs/services, policies, or procedures; reconciling accounts; or experience examining, investigating, processing, or adjusting insurance claims; or responding to technical questions from policyholders or claimants; Or 2. An associate's degree and one year of full-time experience described in #1; Or 3. A bachelor's degree 55 B/C

QUALIFICATIONS

Individuals certified eligible for the 55b/c program under the Governor's Program to Hire Persons/Veterans with Disabilities pursuant to Section 55b/c of the Civil Service Law will also be considered. To be considered, you must meet the minimum qualifications and provide a copy of your letter of eligibility with your response.

COMPETITIVE MINIMUM QUALIFICATIONS

CIVIL

SERVICE LIST APPOINTMENT

Candidates must be reachable on the appropriate Civil Service eligible list.

TRANSFER QUALIFICATIONS

Candidates must have one year permanent or 55 b/c service in a title designated as appropriate for transfer in accordance with 70.1 of the Civil Service Law.

Additional CommentsPlease Note:

This position requires both in-office and remote work. A hybrid telecommuting schedule can be discussed with the hiring manager during the interview. We offer a work-life balance and a generous benefits package, including: Holiday & Paid Time Off

• Thirteen (13) paid holidays annually.
• Thirteen (13) days of paid vacation leave in year one, increasing to 20+ days with additional years of service.
• Five (5) days of paid personal leave annually.
• Thirteen (13) days of paid sick leave annually for PEF/CSEA and eight (8) days paid sick leave annually for M/C.
• Annual professional leave and educational leave opportunities for eligible staff. Health Care Benefits
• Eligible employees and dependents can choose from a variety of affordable and generous health insurance programs.
• Family dental and vision benefits at no additional cost. Additional Benefits
• Public Service Loan Forgiveness (PSLF).
• Enrollment in the New York State pension system which has earned the distinction of being one of the best-managed and best-funded plans in the nation OR Optional Retirement Defined Contribution Plan with 8% salary match (eligibility requirements apply).
• NYS Deferred Compensation and an exclusive 403(b) Optional Retirement Savings Plan.
• Paid Parental Leave for all employees and Paid Family Leave (M/C Only).
• Eligibility for various life insurance options.
• Access to NY 529 and NY ABLE College Savings Program
• Flexible Spending Program, which allows employees to set aside pre-tax payroll deductions for eligible health care and dependent care expenses.

For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts. The Workers' Compensation Board (Board) is an equal opportunity employer. The Board does not discriminate based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy-related conditions), predisposing genetic characteristics, familial status, marital status, status as a victim of domestic violence, or other applicable legally protected characteristics. The Board is dedicated to eliminating injustices and ensuring diversity in our workforce so we can better serve our staff and create a space where all feel safe to be themselves. To help meet those goals, we encourage applicants from marginalized communities to apply. We are looking for candidates who are committed to working in and contributing to an environment that fosters a sense of belonging, as well as inclusion, and celebrates people of all backgrounds, identities, experiences, and perspectives. We are happy to provide reasonable accommodations during the hiring process. If you have a disability or special need that requires a reasonable accommodation, please send a request to officeofgeneralcounsel@wcb.ny. Some positions may require additional credentials or a background check to verify your identity. How to Apply NameRecruitment Unit Telephone Fax518-486-6364 Email AddressHRM@WCB.NY.GOV Address StreetHuman Resources Management 328 State Street CitySchenectady StateNY Zip Code12305 Notes on ApplyingQualified candidates should send a letter of interest and resume which lists your actual Civil Service title, salary grade and specific verifiable information as to how you meet the minimum qualifications to be eligible to apply for this position. Please send your application to HRM@WCB.ny (email applications are preferred). It is important that you reference the WCB Item #46,#231 in the subject line of your email to ensure receipt of your application. (Please do not reference the Vacancy ID No.)