Assistant Unit Manager

Assistant Unit Manager KFC

• 3.4 Westlake Village, CA Job Details $23
• $24 an hour 1 hour ago Qualifications Computer operation Occupational safety regulation compliance Microsoft Excel Maintaining an organized workspace Guest relations Customer service Regulatory compliance Managing hospitality teams Mid-level Performance management Team development Analysis skills Team management Driving Decision making Conflict management Human resources Mentoring Recruiting Productivity software Clean workspace maintenance POS systems Cash handling Regulatory compliance management Overseeing training Food service management Staff development Full Job Description Location 3605 E Thousand Oaks Blvd, Westlake Village, CA Career Area Assistant Manager Salary $23•$24 per hour Date Posted 02/17/2026 Job ID #

P1-2067653-6

Position Title:

KFC Assistant Unit Manager Department:

KFC Operations Prepared By:

Human Resources Location:

3605 E Thousand Oaks Blvd

JOB SUMMARY

The Assistant Unit Manager supports the Restaurant General Manager in achieving business goals by leading the restaurant team, ensuring a superior guest experience, and developing team members. This role is a training ground for future restaurant leadership positions.

ESSENTIAL DUTIES

Partner with the Restaurant General Manager to monitor and achieve performance goals. Ensure a consistently excellent guest experience by maintaining cleanliness, service quality, and food standards. Lead by example to uphold high standards of customer service and operational excellence. Recruit, train, and mentor team members for growth and development. Communicate business updates, promotions, and team objectives clearly and effectively. Promote a team-focused and family-oriented work culture.

CORE COMPETENCIES

Adaptability & Accountability:

Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, changes approach or method to best fit the situation and takes responsibility for own actions.

Analytical Skills:

Synthesizes complex or diverse information, prioritizes projects and determines the best way of meeting deadlines and requirements.

Attendance & Punctuality:

Schedules time off in advance, begins working on time, keeps absences within guidelines, ensures work responsibilities are covered when absent and arrives at meetings and appointments on time.

Business Ethics:

Works with integrity, adheres to high ethical standards, upholds organizational values, and abides by written policies. Avoids the perception of conflicts of interests and abides by all regulatory requirements.

Communication:

Expresses ideas and thoughts both verbally and in written form, exhibits good listening skills and comprehension, responds well to questions, writes clearly and informatively and edits work for spelling and grammar. Presents accurate numerical data effectively.

Compliance:

Within specified functional area of authority, is personally accountable to understand and ensure regulatory and policy compliance with state and federal requirements in accordance with his/her respective job duties and responsibilities.

Confidentiality:

Maintains a high degree of confidentiality.

Customer Service:

The extent to which the Team Member provides prompt and high-quality service to team members, vendors and internal/external customers.

Judgment:

Displays willingness to make decisions timely, exhibits sound and accurate judgment, supports and explains reasoning for decisions, includes appropriate people in decision-making process and takes responsibility for communication including what is heard.

Organization:

Maintains clean, functional workspace, continuous workflow to meet daily/weekly/monthly deadlines.

Safety:

Attends required safety meetings, follows the Injury and Illness Prevention Plan (IIPP) and reports unsafe conditions, keeps workplace in safe condition. Teamwork /

Morale:

Treats others with respect and courtesy, gives and welcomes feedback, inspires the trust of others, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, works cooperatively in group situations. Engages consistently in professional behavior.

Training:

Completes company required training timely.

Leadership & Management:

Reacts well under pressure and is accessible. Carries out required performance management processes and timekeeping responsibilities. Identifies disciplinary situations or employee conflict and manages communication appropriately. Assures confidential interchange with subordinates as appropriate. Demonstrates and instills in others an appropriate sense of urgency.

OTHER DUTIES

Attending staff, departmental, and required meetings. Following cash handling, safety, and security procedures. Adhering to KFC and City/State/United States safety regulations. Demonstrating knowledge of and compliance with RBD's Human Resources policies and processes.

EXPERIENCE & EDUCATION

Previous customer service or cashier experience desirable.

COMPUTER & SOFTWARE SKILLS

Proficiency using Microsoft Office suite (Word and Excel)

COMPUTER & SOFTWARE SKILLS DIRECTIONS

Internet explorer

MS Word/Excel TRAVEL:

Regular access to personal vehicle

PHYSICAL & MENTAL REQUIREMENTS

Standing Walking Sitting Stooping/Bending Using hands to finger, handle or feel (computer operation) Reaching with hands and arms Push/Pull up to 90lbs up to 30 feet Lifting of up to 25 lbs.

Talking and hearing:

Clear speech and good hearing both face to face and on the phone; hears well in noisy social environments.

Seeing :

Clear vision at 20 inches or less with or without corrective lenses; vision sufficient to drive motor vehicles safely with or without corrective lenses

REASONING & MENTAL ABILITIES

Uses critical thinking skills to interpret information furnished in written, oral or schedule form. Makes sound decisions and sets goals based on available information and evaluates situations and requirements to plan and adjust work accordingly. Projects accurate future occurrences based on current or historic data. Must be able to work with supervision; able to make decisions about the severity of variable situations and evaluate the most appropriate response; able to make appropriate decisions related to customer requests.

HAZARDS:

Will be exposed to varying weather conditions, soil, pollen, grass and plant materials and fertilizer while working; will be exposed to cleaning solutions of home strength; may be exposed to industrial strength solutions for pest control, paints or solvents, biohazards such as bloodborne pathogens, sewage, or building waste.

EQUIPMENT USE

Deep Fryers, pressure Fryer's ovens, soda machines, safe, registers, POS $23 per hour

• $24 per hour This Position Description summarizes the primary responsibilities of this role at the time of commencement.

Various other responsibilities not listed here may also fall within the responsibility parameters of the position. From time to time and with the natural developments of business structure and practice, an employee may be required to perform additional or new responsibilities that fall reasonably within the expectations of this role. Any significant adjustments to role responsibilities will always be made after consultation with the employee. KFC Corporation is an Equal Opportunity Employer. Applicants for all job openings are welcome and will be considered without regard to race, gender, age, national origin, color, religion, disability, military status, or any other basis protected by applicable federal, state or local law. An offer of employment may be contingent upon a satisfactory background check and proof of employment eligibility. Restaurant-specific positions are available at both corporate and franchised KFC locations. Those applying for a position with a franchisee or licensee of KFC are not applying for to work at KFC Corporation or any of its affiliates. Franchisees and licensees are independent business owners and employers who are responsible for their own employment practices, including setting their own wage and benefit programs.