Bell/Valet Attendant (Solea)

Bell/Valet will greet and welcome arriving guests as they arrive at the hotel. Assist both arriving and departing guests with baggage handling and supervise door and luggage attendants with respect to same. Part-Time $16.90/HR + TIPS. Ascertain that all doors including rear doors are properly secured. Recommend to guests that all valuables be secured in trunk or safety deposit boxes provided at the front desk. Assist incoming and outgoing guests with getting baggage out of and into vehicles as requested. A minimum of 21 years of age•Required

ESSENTIAL FUNCTIONS

Greet all arriving and departing guests. Offer directions to Conference attendees. Maintain standards of excellence in the escorting of guests to and from their rooms and assist with luggage. Inform guests of all accommodation features, property amenities, and promote hotel outlets. Safely operate all guest vehicles parking and pulling on hotel property. Obey all California traffic laws while operating vehicles. Maintain accurate shuttle and vehicle logs. Promote Brand Loyalty Program to guests upon arrival and recognize club members. Supervise luggage retrieval and ensure accuracy. Store guest baggage upon request and assist with the loading and unloading of baggage into and out of automobiles. Summon taxis upon request. Shuttle guests to Legoland and within five miles of the resort. Assist guests with boxes to conference center and all other requests that are considered services that promote the hotel in a guest's perception but do not conflict with Hotel or Departmental standard operating procedures or are governed by state and federal laws. Complete tasks for the day including the maintenance and cleanliness of Valet Stand, Driveway and surrounding areas, Bell closet, Bell cart, Luggage Cart, Front Drive, and Lobby windows. Setup and refreshing of Lobby water and maintain lobby in its cleanliness and organization. Ensure uniforms are clean and pressed. Maintain stocks of supplies needed for department and order appropriately always keeping within budgeted amounts. Ensure parking signage for Twenty/20 Grill is displayed as scheduled. Attend all scheduled training, departmental and hotel meetings and activities, refer all questions or concerns to immediate supervisor or departmental manager, promote positive working environment for all associates, and follow all guidelines and procedures set forth in employee handbook.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak and understand the primary language(s) used in the workplace. Requires good verbal communication skills. Must have satisfactory driving record. The Company's Driver's Insurance requirements must be met, including: I. In order for a driver to be approved, the following criteria must be met: Maximum of 1 moving violation in the last three years in combination with one at fault accident. Maximum of 2 moving violations in the last 3 years with no at fault accidents. Maximum of 2 at fault accidents in the last 3 years with no moving violations. No speeding over 80 miles per hour. All drivers must be licensed for at least 3 years. II. Any driver with any of the following in the last 3 years is unacceptable: Conviction for an alcohol and/or drug related driving offense Refusal to submit to a Blood Alcohol Content (BAC) Test Failure to stop/report an accident and leaving the scene of an accident as defined by State laws Conviction for homicide, manslaughter, or assault arising out of the use of a vehicle Suspension, revocation, or administrative restriction of driver's license within the last three years Conviction for reckless or careless driving Racing Passing a stopped school bus Possession of a controlled substance Making a false accident report Three or more "Company Vehicle" physical damage claims in any twelve month period Speeding (10+MPH over posted speed limit) Conviction for attempting to elude a police officer. III. As respects to Drivers under 25 years old, the following guidelines apply: No drivers under 21 years' old Drivers between the ages of 21 and 25 will be considered so long as: • No driving of 15 passenger vans. Clean MVR Valid Driver's License in effect for at least 3 years.

QUALIFICATION STANDARDS

Education & Experience 2-4 Years Prior Hotel Guest Services Experience Clean Driving Record Ability to operate all types of passenger vehicles (standard and automatic). High School completion OR an equivalent level of education and experience. A minimum of 21 years of age•

Required Job Type:

Part-time Pay:

Up to $16.90 per hour

License/Certification:

Driver's License (Required)

Work Location:

In person