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Billing Clerk / Specialist
Sandy Springs, GA

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Injury Rx

Billing Specialist (Bilingual - Spanish)

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Job Description

Billing Specialist (Bilingual - Spanish) Injury Rx - 1.0 Sandy Springs, GA Job Details Full-time From $50,000 a year 17 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Opportunities for advancement Qualifications Spanish Customer communication Teamwork Interpersonal skills Customer service English Attention to detail
Problem-solving Full Job Description Job Title:
Billing Specialist About Us At Injury Rx, we are committed to delivering immediate, compassionate, and expert care to individuals involved in personal injury cases. Our mission is to relieve our patients' pain and financial burdens by ensuring they receive the medical attention and prescriptions they need—while our team works diligently to manage and resolve their medical balances efficiently. We are a fast-growing virtual care company that combines technology, teamwork, and patient-centered service to achieve exceptional outcomes. Our environment is collaborative, dynamic, and driven by professionals who take pride in making a meaningful difference every day.
Our Work Environment Includes:
Growth opportunities within a rapidly expanding organization Supportive and collaborative culture that values teamwork and accountability Ongoing professional development and cross-departmental learning opportunities Modern technology and efficient systems that empower high-quality work Position Overview The Billing Specialist and Pharmacy Liaison plays a vital role in ensuring seamless communication and coordination between our Billing Department, Pharmacy Partners, and Legal/Medical stakeholders. This individual is responsible for managing pharmacy-related billing processes, resolving discrepancies, and ensuring patients receive timely updates about their medication approvals, costs, and delivery status. This is a full-time, on-site position that requires a balance of analytical precision and empathetic communication. The ideal candidate will have strong attention to detail, experience in medical or pharmacy billing, and a customer-service mindset with a passion for helping patients and partners navigate complex billing processes.
Key Responsibilities Pharmacy Billing Coordination:
Investigate and resolve billing issues related to prescribed medications. Ensure accurate coding, documentation, and communication between billing and pharmacy systems.
Communication & Liaison Duties:
Act as the primary point of contact between law firms, healthcare providers, patients, and pharmacy partners, providing clear and timely updates on medication approvals, costs, and payment timelines.
Case Management & Tracking:
Review, monitor, and track pharmacy-related balances, billing status, and payment progress. Maintain accurate logs of all actions, communications, and case details.
Pharmacy Support:
Coordinate with the Pharmacy Department to ensure prescription accuracy, verify insurance coverage or lien status, and confirm that medications are processed and delivered promptly.
Billing Integration:
Work closely with the Billing Department to reconcile pharmacy invoices, verify data accuracy, and ensure that medication-related charges align with overall case billing.
Documentation & Compliance:
Maintain detailed and organized case files, ensuring compliance with HIPAA and company confidentiality standards. Upload, label, and manage documentation in appropriate systems.
Client & Patient Support:
Respond to inquiries from patients, law firms, and healthcare partners regarding billing or medication status. Provide clear explanations of billing procedures and assist in resolving outstanding issues.
Cross-Department Collaboration:
Partner with internal departments (Accounting, Reductions, Case Management) to share updates, expedite resolutions, and support company-wide billing transparency.
Process Optimization:
Identify workflow inefficiencies and contribute to the ongoing enhancement of billing and records procedures for improved speed and accuracy.
Qualifications Experience:
Minimum of 1+ year in medical billing, pharmacy operations, personal injury coordination, or healthcare administration (required).
Communication Skills:
Excellent verbal and written communication; ability to explain complex billing or medical processes in clear, patient-friendly terms.
Bilingual:
English is required, and Spanish preferred. Attention to
Detail:
Strong organizational and analytical skills; ability to manage multiple cases accurately under tight deadlines.
Technical Proficiency:
Comfortable using Microsoft 365, Excel, Adobe, and electronic billing or case management systems.
Professionalism:
Ability to maintain discretion and compliance when handling sensitive medical or financial data.
Team-Oriented:
Works collaboratively across departments while taking ownership of individual responsibilities.
Adaptability:
Thrives in a fast-paced, high-volume, on-site environment with shifting priorities and accountability for results.
What we offer:
Join a mission-driven organization that directly impacts patients' recovery and financial wellbeing. Be part of a supportive, high-performing team that values collaboration, initiative, and excellence. Gain experience across medical billing, pharmacy services, and legal coordination—a unique and valuable blend of expertise. Access career advancement opportunities as our company continues to expand nationally. Work on-site in a professional, team-oriented environment that fosters growth, communication, and operational excellence. PTO Dental/Vision/Health Insurance Bonus opportunities
Job Type:
Full-time Pay:
From $50,000.00 per year
Benefits:
Dental insurance Health insurance Paid time off Vision insurance
Language:
Fleunt Spanish (Required) Ability to
Commute:
Sandy Springs, GA 30342 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Professional Development
  • Health Insurance
  • Dental Insurance