Find & Apply For Office / Administrative Assistant Jobs in North Myrtle Beach, South Carolina

Job Description Summary:

The Administrative Assistant plays a vital role in supporting daily operations for Seniors Helping Seniors® Grand Strand & Brunswick Shores. This position ensures smooth coordination between caregivers, clients, and office leadership. The ideal candidate is organized, compassionate, detail‑oriented, and comfortable working in a fast‑paced environment that serves older adults with dignity and respect.

Essential Job Responsibilities:

Manage incoming calls, emails, and office communications with professionalism and warmth. Maintain organized digital and physical filing systems, including client records, caregiver documents, and compliance materials. Assist with scheduling, calendar management, and appointment coordination for assessments, care plan reviews, and caregiver onboarding. Support the preparation of reports, forms, and documentation required for state compliance in SC and NC. Track office supplies and coordinate purchasing as needed. Caregiver & Client Coordination Assist with caregiver onboarding tasks such as collecting documentation, verifying credentials, and preparing training materials. Maintain accurate caregiver and client information in agency software systems. Support scheduling by helping match caregivers with clients based on skills, availability, and preferences. Communicate updates to caregivers and clients in a timely and professional manner. Help prepare care plan packets, reassessment forms, and other client-facing materials. Compliance & Documentation Ensure all caregiver files remain audit-ready, including background checks, training records, and required state documentation. Support the tracking of 90‑day reassessments, annual reviews, and care plan updates. Assist with maintaining communicable disease screening records, incident reports, and other regulatory documents. Follow HIPAA and agency confidentiality standards at all times. Customer Service & Relationship Building Provide friendly, empathetic support to seniors, families, and caregivers. Assist with follow-up calls, satisfaction checks, and general client communication. Represent the agency's values of compassion, dependability, and respect in every interaction.

Qualifications:

Previous administrative or office support experience required; experience in home care, healthcare, or senior services preferred. Strong organizational skills with the ability to manage multiple priorities. Excellent written and verbal communication skills. Proficiency with computers and Microsoft Office/Google Workspace. Experience working with business operating software preferred (ideally WellSky Personal Care). Ability to maintain confidentiality and handle sensitive information. Compassionate, patient, and comfortable working with older adults. Reliable, punctual, and able to work independently with minimal supervision.

Work Environment:

Office-based role with occasional interaction in the field (e.g., delivering documents, supporting events). Collaborative team environment focused on supporting seniors and empowering caregivers. Standard business hours with some flexibility based on agency needs.

Physical Requirements:

Must be able to stand, walk, squat, bend, kneel, reach, twist, push and pull. Must be able to lift up to 15 pound

Pay:

$15.00 per hour

Benefits:

Flexible schedule Application Question(s): Are you proficient in working with technology including PC's, Mobile Phones, and applications such as Microsoft Office, Google Workspace, and other business tools?

Experience:

Admin Assistant:

1 year (Required)

Home Care Agency:

1 year (Preferred)

Work Location:

In person