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Customer Support
Customer Service Representative
Fitchburg, WI
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We are seeking candidates for immediate client support roles with an local non-profit. These are evaluation - hire opportunities for candidates who are looking for an opportunity where they can make a difference in the community.
Position Overview:
Will answer incoming customer calls and schedule appointments, answer program questions or refer the customer to a caseworker as necessary. Perform necessary documentation of calls Other clerical and administrative tasks as assigned Qualifications Must have a passion and outgoing personality for working with limited and low income households. Excellent customer service Math and computer skills Experience working in a non-profit setting with limited income families, elderly and veterans a plus. Bi-lingual (Spanish) language skills are also a plus
Schedule:
Hours are Monday - Friday 8:30 - 5:00. Hours will increase in October through March, and candidates need to have flexibility to work until 6pm and some Saturdays during peak season.
Pay:
$22/hr. (+$1/hr for bilingual associates) Interested candidates can apply many ways: Call 608-663-1940 to speak with an Employment Specialist Submit online applications Send resume to jobs.fitchburgwi@expresspros.com