🌟 Patient Benefit Representative (Hybrid) | Adecco Healthcare 🌟 Make a Difference in Patients' Lives Every Day! Adecco Healthcare is seeking compassionate, detail-oriented healthcare professionals to join our team as a Patient Benefit Representative. In this rewarding role, you'll help patients gain access to critical medications by assisting with insurance verification, prior authorizations, claims processing, and ongoing patient support. If you enjoy helping others, solving problems, and being a vital resource for patients and healthcare providers, we want to hear from you! 💲
Pay Rate:
$ 24.00/Hour 📍 Hybrid Schedule | In Office Every Monday + One Additional Day of Your Choice 🕒 Monday-Friday | 9:00 AM-6:00 PM or 10:00 AM-7:00 PM 🚀 Potential for Full-Time Conversion 💙 What You'll Do As a Patient Benefit Representative, you will: ✅ Verify insurance eligibility and process prescription benefit information ✅ Review and troubleshoot pharmacy claim rejections ✅ Support healthcare providers through the prior authorization process ✅ Assist patients with medication access, financial assistance programs, and order status updates ✅ Coordinate medication deliveries and payment arrangements ✅ Manage refill reminders and patient follow-up activities ✅ Handle inbound calls from patients, providers, clinics, and healthcare partners ✅ Maintain accurate and detailed patient documentation ✅ Ensure HIPAA compliance and patient confidentiality ✅ Identify and report adverse events and product concerns when necessary 🎯
Qualifications Required:
- High School Diploma or GED
- Minimum 2 years of healthcare, pharmacy, patient access, insurance verification, or related experience
- Experience with insurance eligibility and prior authorization processes
- Strong computer skills, including Microsoft Office
- Excellent communication and customer service abilities
- Strong attention to detail and organizational skills
Preferred:
- Certified Pharmacy Technician (CPhT)
- Specialty pharmacy experience
- Benefits investigation experience
- Claims adjudication experience ⭐ Ideal Candidate ✔ Empathetic and patient-focused ✔ Comfortable explaining insurance and healthcare information ✔ A strong communicator and problem solver ✔ Detail-oriented and organized ✔ Able to prioritize multiple tasks in a fast-paced environment ✔ A collaborative team player with a positive attitude Apply today and become a trusted resource helping patients access the medications they need while building your healthcare career with Adecco Healthcare!
💙🏥✨ Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria
Pay Details:
$24.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for
Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.