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Now viewing: Guest Services Coordinator
RH
Robert Half
Guest Services Coordinator
Job Description
Description We are looking for a Guest Services Coordinator to support a welcoming and well-maintained office environment. This contract opportunity with potential for a permanent position is ideal for someone who enjoys balancing front-desk hospitality with hands-on workplace support, ensuring employees, clients, and visitors have an excellent on-site experience. The person in this role will help keep shared spaces organized, refreshments and supplies readily available, and meetings and guest arrivals running smoothly each day.
Responsibilities:
- Welcome visitors, clients, vendors, and employees with a courteous and attentive approach while guiding them to the appropriate areas of the office.
- Oversee the appearance and readiness of reception, conference rooms, kitchens, and break areas to maintain an organized and inviting workplace.
- Track inventory levels for office materials, printer paper, kitchen items, beverages, and snacks, then coordinate timely reordering and restocking.
- Inspect first aid stations and workplace areas regularly, replacing outdated items and identifying concerns such as spills, odors, leaks, or other safety issues.
- Submit and follow up on service requests for office equipment, appliances, and facility-related repairs while coordinating with building and cleaning teams as needed.
- Support meeting and event logistics by arranging room layouts, preparing seating configurations, and ensuring spaces are ready for scheduled use.
- Manage catering activities by receiving orders, confirming accuracy, setting up food and beverage presentations, and restoring spaces after events conclude.
- Maintain beverage and refreshment equipment through routine cleaning and servicing, including changing supplies and handling vendor deliveries safely.
- Update and manage guest Wi-Fi access details on a recurring basis to support visitors and meeting attendees. Requirements
- Previous experience in guest services, reception, corporate hospitality, catering support, or office facilities is required.
- Strong customer service skills with the ability to create a positive experience for guests and internal teams.
- Comfortable performing receptionist responsibilities while also moving throughout the office to complete operational tasks.
- Ability to lift, carry, push, or move up to 25 pounds on a regular basis, including supply boxes and beverage cases.
- Capable of standing, walking, bending, and reaching throughout the workday to restock items and maintain shared spaces.
- Proven ability to manage multiple priorities at once and respond proactively to day-to-day office needs.
- Clear communication skills and a detail-oriented approach when interacting with visitors, vendors, and employees.