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Hospitality
Housekeeping / Environmental Services Supervisor
Grand Rapids, MI
Find & Apply For Housekeeping / Environmental Services Supervisor Jobs in Grand Rapids, Michigan
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Holiday Inn Express and Suites - Grand Rapids North
Hotel Head Housekeeper
Pay: $17.50–$18/hr
Posted: 4 days ago
Location: Grand Rapids, MI (Onsite)
Last Updated: 18 hours ago
Hours: Full-Time
Expires: 10/5/2026
Job Description
Hotel Head Housekeeper Holiday Inn Express and Suites - Grand Rapids North Grand Rapids, MI Job Details Part-time | Full-time $17.50 - $18.00 an hour 1 day ago Benefits Paid training Employee discount Qualifications Teamwork Operations management Interpersonal skills Customer service Schedule management Housekeeping management Full Job Description Job Overview We are seeking a dynamic and experienced Hotel Head Housekeeper to lead our housekeeping department with energy, precision, and a passion for excellence. In this vital role, you will oversee all aspects of cleaning, sanitation, and custodial services across the property, ensuring a spotless, safe, and welcoming environment for guests and staff alike. Your leadership will drive team performance, uphold safety regulations, and maintain the highest standards of cleanliness in a fast-paced hospitality setting. This is an exciting opportunity for a motivated professional eager to make a tangible impact on guest satisfaction and operational efficiency. Responsibilities Lead and supervise the housekeeping team, providing clear guidance and support to ensure efficient daily operations. Develop and implement cleaning schedules and protocols aligned with industry best practices for commercial cleaning and sanitation management. Oversee all cleaning activities, including guest room maintenance, public area sanitation, laundry services, and industrial cleaning tasks. Ensure compliance with safety regulations and sanitation standards to promote a safe environment for staff and guests. Conduct regular inspections to monitor cleanliness levels, identify areas for improvement, and enforce quality standards. Train staff on proper cleaning techniques, equipment use, safety procedures, and customer service excellence. Manage inventory of cleaning supplies, equipment maintenance, and procurement to optimize operational efficiency. Skills Extensive experience in custodial work, hotel housekeeping management, or related janitorial roles with a focus on hospitality environments. Proven staff supervision skills with demonstrated ability to lead teams effectively in high-pressure settings. Strong knowledge of cleaning procedures including industrial cleaning, commercial cleaning, sanitation practices, and laundry operations. Excellent managerial communication skills to motivate staff, coordinate tasks, and resolve issues promptly. Deep understanding of safety regulations related to cleaning chemicals, equipment operation, and workplace safety standards. Exceptional customer service orientation with the ability to address guest needs professionally and courteously. Leadership qualities that inspire teamwork, accountability, and continuous improvement in housekeeping operations. Join us as our Hotel Head Housekeeper to elevate cleanliness standards while fostering a positive environment that delights guests and empowers your team!
Pay:
$17.50 - $18.00 per hour Expected hours: 20.0 - 50.0 per week
Benefits:
Employee discount Paid training
Experience:
Housekeeping management: 1 year (Required) Shift availability: Day Shift (Preferred) Ability to