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Restaurant Server Leader

• Hospitality & Guest Service Fuego Cravings Highland, CA Job Details Full-time $19
• $21 an hour 19 hours ago Benefits Paid training 401(k) Employee discount Flexible schedule Paid sick time Qualifications Hospitality Spanish Staff supervision Customer service Team leadership Restaurant management Shift management Employee training Team development Hospitality industry experience Managing food service teams Leadership Restaurant experience Food Handler Certification Full Job Description Restaurant Shift Leader•Hospitality & Guest Service Fuego Cravings |

Highland, CA Pay:

$19

• 21 per hour | Full-Time Fuego Cravings is looking for an experienced, hands-on Restaurant Server Leader who is passionate about hospitality, employee development, and delivering excellent guest service.

We are looking for someone who knows how to lead by example, train employees, coach their performance, and create a welcoming environment where every guest feels appreciated. This is a leadership position. We need someone who can take ownership of the guest experience and help our team maintain high standards every day. Key Responsibilities Lead the front-of-house team during daily restaurant operations. Make sure every guest receives a friendly greeting, attentive service, and a genuine thank-you. Train new employees on hospitality standards, service procedures, menu knowledge, and guest interactions. Provide daily coaching and constructive feedback to improve employee performance. Identify service problems and take immediate action to correct them. Handle guest complaints professionally and resolve issues before they escalate. Monitor service speed, order accuracy, cleanliness, and dining room presentation. Coach employees on suggestive selling, menu recommendations, and increasing average ticket sales. Hold employees accountable for following company policies and service standards. Support restaurant management with employee evaluations and ongoing training. Set a positive example through professionalism, teamwork, and strong communication. Qualifications Previous experience in restaurant service, hospitality, or restaurant management. At least 2 years of restaurant experience preferred. Previous shift leader, supervisor, assistant manager, or restaurant trainer experience preferred. Proven ability to train, motivate, and coach employees. Strong communication and problem-solving skills. Comfortable addressing poor performance and holding employees accountable. Ability to remain professional and organized during busy periods. Strong attention to guest satisfaction and hospitality. Ability to work weekends and holidays as needed. Bilingual English/Spanish is a plus. Experience with Toast POS is a plus. What We're Looking For We want a leader who genuinely enjoys taking care of guests and helping employees become better at their jobs. The right person doesn't wait for management to point out problems. They notice when guests aren't being greeted, when service is falling behind, or when employees need additional coaching, and they take action. We value consistency, accountability, teamwork, and a positive attitude.

Our goal is simple:

Every guest should leave Fuego Cravings wanting to come back. Compensation $19

• 21 per hour, depending on experience and qualifications.

Full-time position, working on-site at our Highland restaurant. Fuego Cravings is an equal opportunity employer.

Pay:

$19.00

• $21.00 per hour Expected hours: 35.0
• 45.

0 per week

Benefits:

401(k) Employee discount Flexible schedule Paid sick time Paid training Application Question(s): Describe how you would handle an employee who repeatedly fails to greet guests. What does excellent hospitality mean to you? Are you available to work weekends and holidays as needed?

Experience:

Restaurant:

2 years (Required)

Leadership:

2 years (Required)

Language:

Spanish (Required)

License/Certification:

Food Handler Certification (Preferred) Shift availability: Day Shift (Required) Night Shift (Required)

Work Location:

In person