Key Responsibilities:
- Greet guests warmly and provide excellent customer service.
- Present menus and explain food and beverage options.
- Take food and drink orders accurately.
- Have strong knowledge of menu items, ingredients, and allergens.
- Recommend menu items and promote specials.
- Serve food and beverages in a timely and professional manner.
- Check on guests regularly to ensure satisfaction.
- Handle customer requests and complaints professionally.
- Process payments and handle checks accurately.
- Maintain clean and organized tables and dining areas.
- Assist with opening and closing duties.
- Communicate effectively with kitchen staff and management.
- Work as a team with servers, bussers, food runners, and hosts.
- Assist with hosting duties, including greeting and seating guests, when needed.
- Learn how to prepare and package takeout orders and assist during short-staffed shifts.
- Be flexible and willing to support other restaurant positions when necessary.
- Follow restaurant cleanliness, hygiene, and food safety standards.
Requirements:
- Previous restaurant serving experience preferred.
- Strong English communication skills.
- Excellent customer service and interpersonal skills.
- Strong multitasking skills and ability to handle multiple responsibilities simultaneously.
- Ability to adapt quickly to different roles and tasks.
- Willingness to assist with hosting, payments, and takeout packaging when needed.
- Ability to work efficiently under pressure, especially during busy hours.
- Professional appearance and positive attitude.
- Strong teamwork and communication skills.
- Ability to stand and walk for extended periods.
- Availability to work evenings, weekends, and holidays.
- Must be reliable, punctual, responsible, and flexible.
- Willingness to learn the menu and restaurant service standards.
What We're Looking For:
We are looking for motivated team members who understand that teamwork and flexibility are essential in a successful restaurant. Every team member should be willing to step in and help wherever needed, especially during busy or short-staffed shifts. At Zaza Grill & Kebab, we believe in our motto: "Come as a Guest, Leave as Family." Join our team and become part of the Zaza family!
Pay:
$800.00 - $1,100.00 per week
Work Location:
In person