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Social Services
Social / Human Services Specialist
Scranton, PA
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Financial Representative II - IntermediateCommunity Resource Coordinator Pennsylvania Department of Human Services - Bureau of Human Services Licensing Help connect licensed personal care homes and low-income residents with critical community resources and services. We are seeking a Community Resource Coordinator (Financial Representative II - Intermediate) to build partnerships with community organizations, assess facility needs, coordinate resources, and provide technical assistance and training.
Position Details Location:
HSL -
Northeast Regional Office Address:
100 Lackawanna Avenue, Suite 406, Scranton, PA 18503
Department:
Pennsylvania Department of Human Services (DHS)
Bureau:
Human Services Licensing (HSL)
Position Level:
Intermediate Schedule:
37.5 hours per week
Work Arrangement:
In person A securely configured high-speed internet connection is required for telework. Regional travel is required for meetings, community outreach, liaison activities, and on-site facility visits as needed. Compensation Options Tier 1 - Benefits-Eligible W-2: $26.00 per hour Tier 2 - Non-Benefits-Eligible W-2: $28.00 per hour 1099
Independent Contractor:
$29.00 per hour Important 1099
Notice:
Independent contractors are self-employed and are not eligible for employee benefits, paid time off, unemployment insurance, workers' compensation coverage, or employer-paid payroll taxes. Independent contractors are responsible for their own taxes, insurance, and other applicable obligations. Key Responsibilities Serve as a liaison between licensed personal care homes and community organizations, including local agencies, professional boards, task forces, churches, nonprofit organizations, county programs, Area Agencies on Aging, and Ombudsman programs. Identify and coordinate resources for facilities serving low-income populations. Conduct on-site assessments to identify facility and resident needs and connect them with appropriate resources. Assist facilities with accessing available funding, food banks, eligible benefits, and other community-based services. Make and receive appropriate referrals and establish effective working relationships with community partners. Maintain a database of community resource providers and available services. Monitor and analyze the effectiveness of resource and service delivery. Troubleshoot emerging facility needs and help identify appropriate solutions. Participate in regional Risk Management meetings to identify concerns and advocate for additional resources. Provide presentations and training to licensed facilities, DHS staff, and community organizations. Coordinate with regional leadership to identify facilities that may be at risk. Prepare written monthly activity reports for leadership. Participate in staff meetings, workgroups, and assigned projects.
Minimum Qualifications Candidates must have:
At least one year of professional experience developing, implementing, or evaluating programs involving human services, education, sociology, public health, healthcare services, or healthcare insurance. A Bachelor's degree in a Human Services or Education field , OR an equivalent combination of relevant education, training, and professional experience. Knowledge of resources available to low-income residents . Familiarity with human-services governmental operations at the federal, state, county, and local levels . Intermediate proficiency with Microsoft Office Suite and technical computer software. General research and online research skills. Strong written and verbal communication skills. Ability to work effectively as part of a team or workgroup. Strong troubleshooting and problem-solving abilities. Ability to analyze and interpret complex or technical information. Ability to establish and follow procedures and controls to ensure program objectives are met. Ideal Background Candidates with experience in human services, community outreach, resource coordination, social services, personal care homes, low-income assistance programs, benefits navigation, nonprofit organizations, aging services, behavioral health, or government programs are encouraged to apply. Make an Impact As a Community Resource Coordinator, you will help strengthen connections between licensed personal care homes and organizations that provide essential assistance to their residents. Your work will help facilities identify resources, address emerging needs, and improve access to services for vulnerable and low-income populations.
Work Location:
HSL - Northeast Regional Office, 100 Lackawanna Avenue, Suite 406, Scranton, PA 18503, with telework and required regional travel.
Pay:
$26.00 - $29.00 per hour Expected hours: 37.5 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance Application Question(s):
MUST ACKNOWLEDGE
1099
Acknowledgment:
If I am engaged, or elect to be engaged, as a 1099 independent contractor, I understand that I am not an employee of QPCS and am not eligible for employer-sponsored fringe benefits, workers' compensation coverage, or unemployment compensation through QPCS, except as otherwise required by applicable law. I understand that I am responsible for my own taxes, insurance, and business expenses. At least one year of professional experience developing, implementing, or evaluating programs involving human services, education, sociology, public health, healthcare services, or healthcare insurance. A Bachelor's degree in a Human Services or Education field, OR an equivalent combination of relevant education, training, and professional experience. Do you have with experience in human services, community outreach, resource coordination, social services, personal care homes, low-income assistance programs, benefits navigation, nonprofit organizations, aging services, behavioral health, or government programs