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Computer Support Specialist
Glenview, IL

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Now viewing: Deskside Support Technician / IT Deployment Technician
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Wissen Infotech

Deskside Support Technician / IT Deployment Technician

Pay: Not specified
Posted: 1 week ago
Location: Glenview, IL (Remote)
Last Updated: 5 days ago
Hours: Full-Time
Expires: 11/23/2026
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Job Description

Role:
Deskside Support Technician / Desktop Support Engineer / IT Support Technician /
IT Deployment Technician Location:
Glenview, IL Work Mode:
Client Location No Remote / No Relocation Contract / Contract to
Hire Deskside Support:
A deskside technician's job is to provide support and maintenance for a company's desktop computing environment.
They may be responsible for:
Troubleshooting:
Investigating, troubleshooting, and resolving service requests for desktop applications, network connectivity, and hardware and peripheral devices
Installation:
Installing, configuring, and maintaining hardware and software
Diagnosis:
Diagnosing and repairing end-user system failures, printer failures, and other peripheral device failures Network support: Troubleshooting network devices to ensure connectivity.
Virus Detection:
Implementing virus detection and eradication procedures.
End-user support:
Providing end-user assistance in person, by telephone, or via email.
Customer Service:
Acting as a model of customer service excellence for organizational staff members. Some skills that are helpful for a deskside technician include: Excellent problem-solving and analytical skills Comprehensive knowledge of computer systems Strong verbal and written communication skills Patient, friendly demeanor with a great aptitude for listening.