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Southcoast Health
Business Analyst Sr-UKG
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Based on Massachusetts data
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What they do
A Business Analyst provides strategic management consulting to companies and businesses. Advises on ways to improve operations, increase efficiency, reduce costs and increase revenues; may recommend systems or organizational change. May specialize in an area of business practice or a specific industry; may also specialize in consulting with government agencies.
$100,881 / year median in Massachusetts
-6% projected decline
Job Description
Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it. Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row! We are searching for a talented Business Analyst Sr-UKG A career at Southcoast Health offers you: A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve Competitive pay and comprehensive benefits package Generous Earned Time Off Package•Employee Wellbeing Program 403B Retirement Plan with company match Tuition assistance / Federal Loan Forgiveness programs Professional growth opportunities and customized leadership training •Available to regular status employees who are scheduled to work a minimum of 24 hours. Southcoast Health is an Equal Opportunity Employer. Position reports to ED-Enterprise Business Design or designee. Support, optimize, and enhance our workforce management ecosystem. Serve as a subject matter expert for UKG Workforce Management (WFM) solutions, partnering with HR, Payroll, and Operations to deliver scalable workforce technology solutions that improve labor management, compliance, scheduling, timekeeping, and reporting capabilities. Provide functional knowledge of UKG WFM platforms with technical expertise in integrations, configuration, troubleshooting, and process improvement. Answer helpdesk tickets and work with business to troubleshoot and resolve all issues that come up. 10+ years of Kronos experience with 5+ years of experience working with UKG WFM (Dimensions or Workforce Central). Strong expertise in UKG reporting tools (e.g., Cognos, Dataviews, Analytics). Experience in Configuring, maintaining, and optimizing UKG WFM modules including: Timekeeping, Scheduling, Integrations/Interfaces, Attendance, Accruals, Labor tracking, Analytics and reporting. Experience providing Tier 2 and Tier 3 application support for workforce management issues. Experience troubleshooting system defects, integration failures, and configuration issues. Monitor application performance and proactively identify opportunities for improvement. Coordinate upgrades, patches, testing, and release management activities. Current MVR required. Must be fully vaccinated against seasonal Influenza and the