Business Services Consultant

Essential Responsibilities/Job Tasks Identify opportunities for new business client acquisition or product and service up-sell for the purpose of maximizing our customer's business success while increasing our business product/services revenues. Tasks may include recommend and select products for customers based on their individual needs; describe products and explain their potential benefits and uses; communicate with customers in person, by phone, or email to understand their needs; maintain a working knowledge of AcenTek's various products and services; demonstrate products; find potential customers through networking, cold-calling, and industry research; use data to help customers understand how products can help them achieve their goals; collaborate with other departments; and identify current sales process bottlenecks and inconsistencies and suggest solutions. Process customer's sales needs promptly for the purpose of creating the best experience value to our customers, while maintaining a consistently organized workload. Tasks may include create a timeline; develop quotes; utilize Salesforce software; create service and work orders; submit OTRS tickets; collaborate with internal departments and outside vendors; attend necessary meetings; coordinate with Carriers; complete thorough documentation; prepare service agreements/contracts; verify billing and answer billing questions; respond to customer contacts; collaborate to adjust project if needed; ensure order is processed correctly; document project and billing of project; follow up with customer and maintain relationship with customers.

Pay:

$68,000.00 - $76,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Retirement plan Tuition reimbursement Vision insurance

Education:

High school or equivalent (Required)

Experience:

Telecommunication:

1 year (Required) B2B sales: 1 year (Required)

Language:

English (Required)

Work Location:

Hybrid remote in Houston, MN 55943