Branch General Manager (Freight Forwarding & Logistics)
3PL / Warehousing / Fulfillment
Carson, CA (In Person)
$77,500 Salary, Full-Time
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Job Description
- $85,000 a year 1 day ago Qualifications Revenue growth Deal closing Financial forecasting Managing customer accounts Master's degree in business administration Pricing Budget management Customer relationship building Operations management Overdimensional freight Import management SAP Identifying new business opportunities Regulatory compliance Freight rate negotiation Transportation sales Logistics Inbound logistics English Client relationship development Risk mitigation strategy implementation Improving operational efficiency Trade compliance Supply chain transportation management Freight forwarding logistics Budget forecasting Data quality management Team development Korean Key Performance Indicators Business development Managing budgets in a finance role Bachelor's degree Team management Financial control management Performance Improvement (PI) Profit & Loss statement Prospecting Contracts Sales strategy Senior level Master of Business Administration Escalation handling Profit and loss analysis Communication skills International trade regulations Logistics sales Customer acquisition Senior leadership Closing sales 10 years Customs clearance management
Full Job Description Position Title :
Branch General Manager (Freight Forwarding & Logistics)Salary :
$85K- 110
K/year General Responsibilities :
Business Development & Growth- Own branch revenue growth, including new business acquisition and account expansion
- Develop and execute sales strategies across air/ocean freight, domestic transport, and project cargo
- Lead customer engagements end-to-end (prospecting → solution → pricing → closing)
- Ensure pricing aligns with operational feasibility and margin targets P&L Ownership & Financial Management
- Own full branch P&L, including revenue, margin, and cost control
- Manage budgets, forecasts, and monthly performance reviews
- Monitor key KPIs (revenue, margin %, cost per shipment, productivity)
- Report regularly to HQ (NJ) on performance and key initiatives Freight Forwarding Operations (Import & Export)
- Oversee all international freight operations (air & ocean, import/export)
- Ensure compliance with customs, documentation, and trade regulations
- Manage shipment lifecycle from booking through delivery
- Resolve complex operational issues and maintain service quality Warehousing Coordination (Non-Operational)
- Maintain strong understanding of warehouse operations and constraints
- Coordinate closely with warehouse teams to ensure smooth inbound/outbound flow
- Incorporate warehouse considerations into pricing, planning, and customer solutions
- Support integrated service offerings without direct warehouse ownership Oversized & Project Cargo
- Oversee execution of oversized (OOG) and project cargo shipments
- Coordinate routing, equipment, permits, and specialized handling
- Manage risk and ensure compliant, efficient execution
- Support accurate pricing based on complexity and cost drivers Team Leadership & Execution
- Lead and develop teams across sales, operations, and customer service
- Establish clear KPIs, accountability, and performance expectations
- Drive a culture of ownership, urgency, and continuous improvement Customer & Partner Management
- Serve as escalation point for key accounts
- Maintain strong relationships with customers, carriers, and partners
- Negotiate rates and ensure service and cost alignment Systems & Process Optimization
- Ensure effective use of systems including OPUS, CargoWise, or equivalent
- Maintain data accuracy across operations and reporting
- Identify and implement process improvements in coordination with HQ Compliance & Risk Management
- Oversee contracts, compliance, and regulatory requirements
- Identify and mitigate operational and financial risks
- Maintain documentation and audit readiness
Qualifications :
- 10-15 years of freight forwarding / logistics experience
- 5+ years in senior leadership or GM-level role
- Strong experience in import/export (air & ocean), end-to-end freight operations, and oversized/project cargo
- Working understanding of warehousing operations (non-operational role)
- Proven P&L ownership and business growth track record
- Bilingual in Korean and English (Required)
- Experience with systems such as OPUS, CargoWise, SAP, or equivalent
- Bachelor's degree required (MBA preferred)
Benefits :
Owner mindset with strong accountability Commercially driven with operational depth Decisive, results-oriented leader Strong communicator across teams and HQ Comfortable managing complexity in a growth environmentJob Type:
Full-time Pay:
$70,000.00- $85,000.
Work Location:
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