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United Way of Greater Charlotte

Manger, Philanthropy and Donor Relations Administration

Career Insights for Chief Operating Officer

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What they do

A Chief Operating Officer (COO) is a senior executive tasked with overseeing the day-to-day administrative and operational functions of a business. The COO typically reports directly to the chief executive officer (CEO) and is considered to be second in the chain of command.

$254,903 / year median in North Carolina

+4% projected growth

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Job Description

Manger, Philanthropy and Donor Relations Administration United Way of Greater Charlotte Charlotte, NC Job Details Full-time $61,452 - $66,550 a year 22 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Project reporting Correspondence management Project development phase management Confidential information handling Office activity coordination Data analysis reporting Project documentation 5 years Operations coordination Executive administrative support Project communication management Task prioritization Organizational skills Leading team collaboration initiatives Meeting facilitation Management reporting Managing projects Productivity software Managing executive calendars Implementation of strategic initiatives Senior level Non-profit experience Cross-functional team management Project planning phase Data-driven decision making Project risk management Communication skills Editing Cross-functional communication Full Job Description
POSITION TITLE
Manger, Philanthropy and Donor Relations Administration
REPORTS TO
Chief Philanthropy and Marketing Officer TYPE:
Full Time, Exempt Salary:
$61,452- $66,550 United Way of Greater Charlotte is boldly investing in what if. When Charlotte ranked last in the nation for economic mobility, United Way challenged ourselves and others to ask what if every ALICE household, those who are Asset Limited, Income Constrained, Employed, working hard but still struggling to afford the basics, had the resources to build lasting financial stability? And what if every neighborhood had equal access to opportunity? In response, United Way is going directly to where the needs are greatest, bringing new voices to the table and working alongside ALICE families to close the gap between income and the true cost of living. We believe that by challenging the what ifs and moving together in hope, we can build thriving communities where every household can get ahead, not just get by. About the Role The Philanthropy and Donor Engagement Administration Manger provides high-level administrative and project management support to the Chief Philanthropy and Marketing Officer. This role serves as a critical connector across the Philanthropy and Donor Engagement Department (PDE), ensuring smooth execution of philanthropic initiatives, timely follow-through on strategic priorities, and effective coordination between the PDE team and other functional areas of the organization. What You'll Do Administrative Support Manage the Chief Philanthropy and Marketing Officer's calendar, correspondence, and meeting logistics, prioritizing competing demands and anticipating needs Prepare briefing materials, agendas, and follow-up documentation for internal and external meetings Draft and edit correspondence, presentations, and reports on behalf of the Chief Philanthropy and Marketing Officer Project Management Lead and manage cross-functional projects supporting philanthropic strategy, tracking timelines, deliverables, and dependencies Develop and maintain project plans using established project management methodologies Identify risks and bottlenecks early and propose solutions to keep initiatives on track Interdepartmental Coordination Serve as a liaison between the philanthropy function and other departments, facilitating alignment on shared goals and initiatives Coordinate cross-departmental workflows and communication to support organizational priorities Build effective working relationships across teams to support smooth execution of philanthropy related work Strategic Support Support the development and tracking of philanthropic strategy and departmental goals Compile and analyze data to inform decision making and reporting Assist in preparing materials for board meetings, donor engagements, and leadership presentations What You Bring 5-7 years of professional experience in administrative, project management, or operations roles, ideally within a nonprofit, philanthropic, or mission-driven organization PMP certification beneficial Demonstrated experience facilitating collaboration and coordination across departments or functional teams Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously Excellent written and verbal communication skills High degree of discretion and sound judgment in handling confidential information Proficiency in project management tools and standard office software How We'll Know It's Working The Chief of Philanthropy and Marketing Officer's calendar, correspondence, and meeting logistics run smoothly, with minimal scheduling conflicts and materials consistently prepared ahead of need Cross-functional projects stay on track, with timelines, deliverables, and risks clearly tracked and communicated Departments report that coordination with Philanthropy feels seamless, with clear communication and shared alignment on priorities Strategic materials, from board reports to donor presentations, are accurate, timely, and ready to support decision making The Chief Philanthropy and Marketing Officer is able to focus on high-level strategy and donor relationships, confident that operational and administrative details are well managed Workplace Values
  • Respect
  • Appreciation
  • Authenticity
  • Excellence
  • Empathy
  • Collaboration Overview of Benefits Comprehensive benefits include Health, Dental, Vision, a 401(k) defined contribution plan, 14 Paid Holidays, and Paid Time Off (200 hours granted annually).