Supervisor, Center for Emergency Medical Services

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Job Title:

Supervisor, Center for

Emergency Medical Services Department:

University Hospital | Center for Emergency Services Scope of Position Under the direction of the Associate Director of Clinical Operations, the Supervisor, Center for Emergency Medical Services supports the identification and development of annual strategic goals and objectives and management of senior outreach coordinators to ensure development of the team, removal of barriers, and completion of administrative responsibilities within the department. The Supervisor participates in the development of clinical/operational strategy and is accountable for directing operations of business units they support. The Supervisor manages and coordinates multiple activities, including statistical, performance and managerial reporting, decision and budget support and quality, outreach, and research improvement initiatives. The Supervisor will be the main point of contact for internal and external needs that may arise for the department. Position Summary The Center for Emergency Medical Services (CEMS) at The Ohio State University Wexner Medical Center serves as an expert resource for all prehospital activity by conducting targeted outreach, providing expansive and comprehensive education, and finding innovative ways to improve quality in partnership with our emergency department, time critical disease clinical teams and local EMS. The Center for EMS supports the medical center in being the preferred partner of EMS providers throughout Ohio for Patient Care, Education and Research by creating long term collaborative relationships that improve people's lives and are mutually beneficial to OSUMC and our EMS partners. The Supervisor, Center for Emergency Medical Services, is a strategic leader responsible for optimizing day-to-day operations involving EMS arrivals across the health system. This role supports the overseeing of the Center for Emergency Medical Services (EMS), ensuring seamless coordination of outreach initiatives, quality of care, and educational development. In addition to driving process improvements and operational excellence, the Supervisor provides direct oversight of the senior outreach coordinators, fostering a high-performing team and ensuring alignment with organizational goals. This role is instrumental in establishing and maintaining standardized processes, workflows, and best practices. By ensuring consistency in bi-directional sharing of information, executing market-driven outreach, and targeted education promoting continuity of care, the Supervisory enhances efficiency, accountability, and collaboration across teams. Minimum Qualifications Bachelor's Degree in Marketing, Health Education, Nursing, Healthcare, Health Services Administration, Business Administration or a related field. RN & or Paramedic Certification preferred. 3 years of relevant experience required. 4-8 years of relevant experience preferred. Experience in pre-hospital environment and people management experience preferred. Attends professional continuing education to remain up to date on best practices and technological innovations in the clinical disciplines. Our Comprehensive Employee Benefits Include An array of retirement plan options, each with a generous employer contribution. Affordable health insurance options, including dental, vision and prescription coverage that begin on day one. Paid vacation and sick leave, including short and long-term disability and paid parental leave. Get the most out of the Public Service Loan Forgiveness program. And much more!

Additional Information:

Location:

University Hospital (0870)

Position Type:

Regular Scheduled Hours:

40

Shift:

First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions. The university is an equal opportunity employer, including veterans and disability. At Ohio State, you'll find work that inspires you. We offer roles and growth opportunities in countless fields and specialties — including a job that's right for you. Ohio State benefits give you options to take care of what matters most to you — and opportunities to make adjustments as your life and needs change, including:

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions.

As Buckeyes, we accomplish more together. No matter your role, you'll be part of creating what people need now: pathways to education, research and health care. Working at Ohio State means you're part of a team with a strong sense of community and an unwavering commitment to excellence — and, of course, incomparable Buckeye spirit. We bring out the best in people, help each other succeed and learn together. By joining Ohio State, you become part of a top-20 public university with one of America's leading academic health centers. We're a team of dedicated colleagues with access to boundless resources that support you. Review the Frequently Asked Questions for details on using Workday and submitting your application.