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AeroGuard Flight Training Center

Dispatcher -- East Valley

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$47,522 / year median in Arizona

+7% projected growth

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Job Description

1.0 DUTIES
AND RESPONSIBILITIES
This position is responsible for dispatching, checking in, and managing training flights and simulators at KCHD.
Responsibilities include:
Dispatch and check in aircraft and simulators using an online resource management system. Verify students' identity and assure they have proper documentation to fly. Be problem solvers and act as structured communicators between pilots / maintenance / students /supervisors. Responsible for initiating lines of communication for safe operations and during incidents. Perform other related duties and assignments as required. Supports and participates in the organization's Continual Improvement Program to comply with
ISO 9001
2008 requirements by adhering to processes and procedures. 2.0 REQUIREMENTS 2.1 EDUCATION Education preferred: High School Diploma or
GED. 2.2 EXPERIENCE
Logistical or flight school operational experience preferred. 2.3 SKILLS
AND ABILITIES
Must be detail oriented and have good computer operating skills. Customer service skills are a must. Excellent oral and written communication skills. Ability to identify problems or potential problems and develop and implements solution. 2.4 KNOWLEDGE Microsoft Office is preferred (Excel, Word, Outlook) 2.5 EQUIPMENT/MACHINERY USED General office equipment including a personal computer, facsimile, copier, laminating machine, labeling machine, etc. 3.0 PHYSICAL
AND SAFETY REQUIREMENTS
Will be working primarily inside the facility. May have limited exposure to aircraft, simulators and equipment. May require prolonged periods of sitting or standing and computer use. 4.0 OTHERS Extreme attention to detail.
Job Type:
Full-time Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance
Experience:
Dispatching:
1 year (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health and Wellness Programs
  • Health Insurance