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Dispatcher - Day Shift
Career Insights for Dispatcher
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Scorecard
Based on Arizona data
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$47,522 / year median in Arizona
+7% projected growth
Job Description
Waste Connections of Arizona is looking for a
- Dispatcher
- to join our GROWING team in Phoenix, Arizona.
This person will be responsible for monitoring work flow dispatching our drivers and being the heartbeat of the operation.
Schedule:
Monday - Friday with 1 Saturday per month
Hours:
10:00am-6:00pm
Pay:
$23.00 per hour
- Must have minimum 1 year of Dispatcher experience to apply
- WHY YOU NEED TO JOIN US
- +
CULTURE:
It's a Great place to work! We work in an environment where empowered, self-directed All-stars know what they do is important. +
INTEGRITY:
Our definition is "saying what you will do and then doing it!" We keep our promises to our customers and our employees.
- DUTIES AND RESPONSIBILITIES
- :•Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
- Analyzing and resolving customer inquiries for missed pick-ups, misplaced containers and property damage.
- Assisting driver(s) when a pick up or delivery is in question before servicing.
- Scheduling and dispatching work to various employees and departments throughout the day.
- Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
- Delivers services to customers in a manner that promotes goodwill. Interacts with customers daily.
- Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.
- MINIMUM JOB REQUIREMENTS
- Must be detailed oriented and well organized.
- Ability to read, write, comprehend and communicate in English.
- 2 years of experience in dispatching or logistics _preferred._
- Minimum of 1 year of Dispatch experience To be considered for any of our current openings you must complete an application at https://careers.
wasteconnections.com/ . Application information and additional instructions can be found once you select your position of interest.
We offer excellent benefits including:
medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future". Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.