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HT
Hoker Trucking
WE ARE EXPANDING! Now Hiring: Truck Dispatcher
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Scorecard
Based on Iowa data
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$48,346 / year median in Iowa
+8% projected growth
Job Description
Header Overview We are excited to announce the expansion of our logistics team! We're seeking a dynamic and detail-oriented Truck Dispatcher to join our growing organization. In this vital role, you will coordinate and manage the movement of freight, ensuring timely deliveries and optimal fleet utilization. Your expertise in transportation planning, logistics, and communication will drive efficiency across our road transportation operations. This is an excellent opportunity for motivated professionals eager to make a significant impact in a fast-paced environment dedicated to excellence and customer satisfaction. Responsibilities Coordinate daily dispatch activities for freight shipments, ensuring efficient routing and scheduling using our transportation management systems Communicate with drivers, carriers, and customers via multi-line phone systems, maintaining clear and professional phone etiquette to provide updates and resolve issues promptly. Utilize GPS and GIS tools to monitor vehicle locations, optimize routes, and ensure compliance with DOT (Department of Transportation) regulations. Manage internal communication channels to relay dispatch instructions, update status reports, and coordinate shipping & receiving activities seamlessly. Maintain accurate data entry related to freight movements, vehicle status, and shipment documentation using Microsoft Office applications and logistics software like SyteLine and Fleet Management systems. Support supply chain operations by analyzing transportation data, identifying opportunities for process improvements, and assisting in logistics planning. Ensure adherence to safety standards, DOT regulations, and company policies while managing vehicle dispatching processes efficiently. Qualifications Proven at least 2 years experience in OTR transportation operations or logistics dispatching Strong knowledge of transportation management systems - we use Prophesy Familiarity with