Dispatcher

C&C HEATING AND AIR CONDITIONING - 3.3

Roseville, MI Job Details Full-time 3 hours ago Qualifications Customer communication High school diploma or GED Productivity software Full Job Description We are looking for a dedicated and organized Dispatcher to join our team. In this role, you will evaluate customer calls and match the right technician to every job. The ideal candidate is professional, detail-oriented, and passionate about helping others. Learn the business and learn how to prioritize the most urgent customer calls Ensure quality customer experience by relaying detailed and accurate information to the technicians in the field Record and report the service calls Participate in training so that you grow and develop as a professional Update customers throughout the day on the technician's progress Minimum of 1 year of experience dispatching in service industry Knowledge of industry is recommended but not required High school diploma or general education degree (GED) Previous experience with Microsoft Office Highly organized with exceptional follow-through abilities Strong verbal and written communication Outgoing personality that blends well with a fast-paced, goal-driven environment Highly motivated, flexible, and great attitude on life