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State of Missouri

Dispatcher Part-time

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$46,242 / year median in Missouri

+7% projected growth

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Job Description

Job Summary - Why you'll love this position Missouri Capitol Police is the primary full-service law enforcement agency for the 72-acre state office building campus known as the Capitol Complex and for state office buildings in Cole County. Capitol Police provide services to over 18,000 state employees and numerous visitors throughout the year. Our mission is to provide quality service that ensures the safety of the community we serve, guided by professionalism, fairness, personal honor, and integrity. We assist sworn personnel in performing general police duties, processes, and operations to ensure public safety and building security by enforcing state laws. We serve a community that includes state legislators, elected officials, and state employees, ensuring safe conditions so officials can fulfill their oath of office to all Missourians. Missouri Capitol Police is seeking a dedicated part-time Capitol Police Dispatcher who believes in providing quality service, upholds a strong work ethic and accountability, and helps achieve our mission. Responsibilities - What you'll do
Job Responsibilities:
Operate a multi-channel two-way radio system. Maintain radio traffic and Computer-Aided Dispatch (CAD) records of officer activities, including collecting data on racial profiling. Monitor radio traffic from municipal, county, and state highway patrol agencies. Monitor various alarms and dispatch the appropriate response. Answer incoming telephone calls and determine the appropriate actions. Request emergency law enforcement, fire, and medical assistance as needed. Operate visual display systems for security cameras across the Capitol Police jurisdiction and property. Maintain Missouri Uniform Law Enforcement System (MULES) certification and schedule department personnel for MULES training as needed. Manage the records filing system and checklist for accessing, disseminating, and fulfilling law enforcement record-keeping requirements. Provide information and assistance to the public and to state employees. Perform other communications and clerical functions as needed. Qualifications - All you need for success
Minimum Qualifications:
High School diploma or equivalent. Prior police dispatch experience and MULES certification preferred. Applicants who are not MULES certified will be registered with the Missouri State Highway Patrol for the first available training. Applicants will be subject to a comprehensive background investigation by the Missouri Capitol Police encompassing employment and criminal history. Lack of post‐secondary education will not be used as the sole basis denying consideration to any applicant. Job Details - More reasons to love this position
Knowledge, Skills, and Abilities:
Knowledge of two-way radio communications equipment and general dispatching procedures. Strong communications and interpersonal skills, with the ability to handle multiple tasks simultaneously. Ability to remain calm under pressure, prioritize calls for service, and disseminate information quickly and accurately. Ability to speak clearly and concisely over the telephone and radio during emergencies. Excellent computer literacy and proficiency with multiple software programs to accurately document calls for service and all departmental activities. Excellent grammar and punctuation skills. Ability to learn and operate a unified security system that integrates video surveillance and access control for state buildings. Ability to type proficiently and accurately. Ability to work both independently and with other team members. Ability to work various shifts, including nights and weekends. Contact Details - If you have questions or require any accommodations to participate in the application or interview process please contact: If you have questions about this position, please contact: DPS.HumanResources@dps.mo.gov The State of Missouri is an equal opportunity employer and is committed to developing and maintaining a talented workforce.