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ELE Logistics, Inc.

Logistics Dispatcher

Career Insights for Dispatcher

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Based on North Carolina data

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$46,905 / year median in North Carolina

+7% projected growth

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Job Description

ELE Logistics is seeking a logistics dispatcher position to create long-term relationships with customers and drivers. You will be working directly with committed drivers who are eager to succeed with you. We are an innovative Logistics Company that enables teamwork, determination, and career growth.
Essential Job Duties and Responsibilities:
Provides day-to-day customer service and logistics support Tracks and reports the status of shipments Answers customer inquiries quickly, politely and professionally with a sense of urgency via phone and email Gathers, distributes, and documents information on shipping activity to keep the entire team up to date Provides proactive and timely communication of issues found Evaluates all transportation decisions to ensure the customer and driver is getting the best quality service by providing updates and information prior to them requesting it Understands the customers' needs and seek to become their best source for support with transportation needs Interpersonal and communication skills; works well with team members and is willing to assisting others Time management skills; is organized and able to establish and follow through on priorities Problem solving and troubleshooting skills Ability to multi-task Strong customer service skills Strong personal relationship and conflict resolution skills
Experience Requirements:
1 to 2 years of relevant work experience; previous transportation industry or inside sales experience preferred www.elelogistics.com
Job Type:
Full-time Pay:
$40,000.00 - $50,000.00 per year
Experience:
DAT Load Board:
1 year (Required)
Work Location:
In person