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CRUSTERS LLC

Truck Dispatcher

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$51,143 / year median in New Jersey

+7% projected growth

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Job Description

Truck Dispatcher
CRUSTERS LLC
Paterson, NJ Job Details Full-time From $21.68 an hour 5 hours ago Benefits Health insurance Flexible schedule Qualifications Fleet management Problem-solving Data entry Organizational skills Multi-line phone systems Full Job Description Overview Join our dynamic logistics team as a Truck Dispatcher, where your organizational prowess and communication skills will keep our transportation operations running smoothly and efficiently. In this vital role, you will coordinate the movement of freight, manage vehicle schedules, and ensure compliance with transportation regulations. Your proactive approach will help optimize routes, improve customer satisfaction, and support our commitment to seamless supply chain management. This position offers an engaging environment for motivated individuals eager to make a tangible impact in the transportation industry. Duties Coordinate and assign trucks to freight shipments using transportation management systems and vehicle dispatch software Communicate with drivers via multi-line phone systems, ensuring clear and professional phone call management and dispatch instructions Monitor GPS and GIS (Geographic Information Systems) data to track vehicle locations and optimize routing strategies Manage shipping and receiving schedules, ensuring timely delivery and pickup of freight while adhering to DOT (Department of Transportation) regulations Maintain accurate data entry of dispatch records, delivery logs, and internal communication documentation Collaborate with supply chain teams to coordinate transportation planning efforts and resolve logistical issues promptly Provide excellent customer service by addressing driver inquiries, updating clients on shipment status, and managing phone etiquette professionally Experience Proven experience in transportation planning, road transportation operations, or fleet management is highly desirable Familiarity with logistics software such as Oracle Transportation Management or other transportation management systems is preferred Strong organizational skills with the ability to multitask effectively in a fast-paced environment Excellent communication skills, both verbal and written, with a focus on phone call management and internal communication protocols Knowledge of freight shipping & receiving procedures along with DOT regulations for vehicle safety and compliance Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for data entry, reporting, and analysis tasks Ability to analyze logistical data using analysis skills to improve dispatch efficiency and route optimization This role is perfect for proactive individuals who thrive on coordination, problem-solving, and delivering exceptional service within the transportation sector. Join us to be part of a team that values your expertise in logistics and fleet operations!
Pay:
$21.68 - $22.66 per hour
Benefits:
Flexible schedule Health insurance
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Health Insurance
  • Dental Insurance