Dispatcher / Load Planner Transport Continental Inc. - 3.5 Pharr, TX Job Details Full-time From $55,000 a year 8 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Life insurance Retirement plan Qualifications Spanish Customer communication Customer service Computer literacy English High school diploma or GED Dispatching Quality data entry Full Job Description Transport Continental, Inc. is seeking an experienced Dispatcher / Load Planner to join our Operations team. This is a hands-on transportation operations position combining truckload dispatch, driver management, and load planning . The successful candidate will help manage freight and drivers throughout the complete operating cycle, including planning loads, assigning drivers, dispatching freight, monitoring shipments, resolving problems, and planning the driver's next productive movement. TCI is building a cross-trained operations team where Dispatcher / Load Planners have primary responsibilities but are capable of supporting northbound planning, southbound planning, and driver dispatch as business needs change. Key Responsibilities Plan and assign freight to company drivers and owner-operators. Dispatch and manage drivers throughout pickup, transit, and delivery. Plan northbound and southbound truckload movements. Plan ahead for the driver's next productive load. Review driver Hours of Service before assigning freight. Monitor loads and proactively address delays or service problems. Maximize productive truck miles while minimizing deadhead and inactive truck time. Communicate with drivers, customers, Customer Service, and Operations. Maintain accurate load, driver, and equipment information in the TMS. Use approved load boards and freight sources when needed to secure appropriate freight. Coordinate permits, escorts, customs clearance, and other shipment requirements when applicable. Help maintain productive utilization of available drivers, tractors, and trailers. Provide backup coverage for other Dispatcher / Load Planners. Participate in after-hours/on-call coverage as assigned. Follow DOT/FMCSA, safety, C-TPAT, and company operating requirements. Qualifications Transportation, trucking, dispatch, load-planning, logistics, or similar operations experience. Understanding of truckload operations and driver Hours of Service. Strong problem-solving and decision-making skills. Ability to manage multiple priorities in a fast-paced environment. Strong communication and customer-service skills. Computer proficiency and accurate data-entry skills. Bilingual English/Spanish. High school diploma or GED. Preferred Truckload dispatch and/or load-planning experience. Experience with TMW or another Transportation Management System. Experience with freight/load boards. Knowledge of U.S. freight lanes and geography. Cross-border U.S./Mexico transportation experience. Experience working with company drivers and owner-operators. What We're Looking For We are looking for someone who thinks ahead rather than simply reacts . A successful Dispatcher / Load Planner recognizes potential problems early, develops solutions, communicates effectively, and takes ownership of keeping drivers, equipment, and freight moving. The position requires balancing customer service, driver needs, equipment utilization, safety, service commitments, and profitability . If you enjoy transportation operations, solving problems, working with drivers, and making decisions that directly affect the success of the operation, we would like to hear from you.

Pay:

From $55,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Application Question(s): Are you able to work on-site in Pharr, TX? Which tasks have you personally done in dispatching/logistics? List TMS/dispatch software/ or load boards you have used. This role includes rotating after-hours and weekend on-call coverage. Are you willing to participate? After 10 consecutive hours off duty, what is the maximum number of hours a driver may drive?

Load A:

40 deadhead miles, 210 loaded miles, $525.

Load B:

165 deadhead miles, 480 loaded miles, $1,150. Which pays more per TOTAL mile? A driver is 2 hours from a delivery with a 9 AM appointment tomorrow. He wants to skip it and go home 45 minutes away. What do you do?

Experience:

Dispatching/Logistics:

1 year (Required)

Language:

English and Spanish (Required)

Work Location:

In person