An Assistant General Manager manages all aspects of a business. May be responsible for managing a small business, or managing one division or department of a larger business. Oversees administration, finance, communication and marketing as well as operations for a company. Reports to business owners, executive management or a board of directors.
We are a well-established property management company with over 40 years of success, operating across 7 states. Our reputation is built on strong operations, long-term relationships, and a people-first culture. Why join us? Our average employee tenure is 10+ years-because we invest in our people and create a workplace where you can grow and thrive. If you re looking for more than just a job, a long-term career with growth, stability, and a great culture, we d love to meet you.
WHAT WE OFFER 100
% Employer-paid medical coverage (employee-only) 401(k) with company match Employer HSA contributions Generous holiday schedule Career growth and advancement opportunities A collaborative, high-performing, and supportive culture
WHAT YOU WILL DO
As an Assistant Manager, you play a key role in supporting the daily operations of the community. You ll help drive financial performance, ensure compliance, support leasing efforts, and deliver an exceptional resident experience-all while stepping in to lead when needed. This role combines operations, customer service, financial responsibility, and team support in a fast-paced environment.
Key Responsibilities:
Resident Experience & Retention Provide responsive, professional communication with residents and prospects A ddress concerns and escalate issues when appropriate Support resident retention initiatives and community engagement Leasing & Marketing Support Assist with property tours, follow-ups, and application processing Support leasing efforts to maintain occupancy goals Ensure accurate and compliant leasing documentation Assist with marketing initiatives and outreach efforts Operations & Property Management Support daily property operations to ensure efficiency, compliance, and community standards Help maintain a clean, safe, and market-ready property Coordinate with vendors and monitor service quality Financial Performance & Collections Assist with rent collection and follow up on delinquent Help track performance metrics and support reporting Support occupancy, revenue, and expense control goals Team Support & Leadership Assist in supervising on-site staff and providing guidance as needed P romote a positive, accountable, and team-oriented work environment S upport team scheduling and coverage to maintain smooth operation Compliance & Administration Ensure compliance with Fair Housing and all applicable regulations Maintain accurate records, files, and documentation S upport office organization and administrative processes
WHAT SUCCESS LOOKS LIKE
Supports achievement of occupancy and revenue goals Maintains high standards of resident satisfaction and retention Ensures accurate, compliant, and audit-ready documentation Effectively supports rent collection and delinquency management Contributes to a well-run, organized, and high-performing community Steps in confidently to support leadership and team operations when needed
GROW WITH US
This role is a key step toward property management leadership: ➡️ Assistant Manager at a Larger Property ➡️ Multi-Site Assistant Manager ➡️ Property Manager ➡️ Multi-Site Property Manager ➡️ Senior Property Manager ➡️ Regional or Corporate Roles Advancement is based on experience, certifications, technical competencies, performance, and business needs.
WHAT YOU WILL BRING
Strong customer service and communication skills Financial awareness, including rent collections and reporting Excellent organization and attention to detail Ability to manage multiple priorities in a fast-paced environment Problem-solving mindset with sound judgment Leadership ability and willingness to take initiative Working knowledge of Fair Housing and regulatory compliance Tech-savvy (Microsoft Office; property management software such as Yardi a plus)
Qualifications:
High School Diploma or GED Leasing or property management experience preferred Valid Driver s License Ready to build your career with a company that values stability, growth, and people? Apply today and join a team where you can make a real impact.
