A General Manager manages all aspects of a business. May be responsible for managing a small business, or managing one division or department of a larger business. Oversees administration, finance, communication and marketing as well as operations for a company. Reports to business owners, executive management or a board of directors.
General Manager We Care Plumbing, Heating & Air - 4.0 Murrieta, CA Job Details Full-time $150,000 - $155,000 a year 3 days ago Benefits Opportunities for advancement Qualifications Customer communication Sales team management Team development Profitability analysis Financial performance measurement Sales leadership Full Job Description bout
Us:
Founded in 2021, the Any Hour Group has rapidly expanded to become a leading provider of home services across 30 locations in 10 states, boasting a dedicated team of over 2,000 members. Our commitment to delivering exceptional service and fostering a positive work environment has driven our success and growth. We pride ourselves on our innovative solutions and customer-centric approach, making us a trusted choice for homeowners. As we continue to expand, we seek a dynamic General Manager to lead our teams and uphold our mission of excellence.
Job Overview:
The General Manager will oversee the daily operations of a branch, ensuring that all departments work efficiently to meet the needs of our customers. This role requires a hands-on leader who is not only strategic but also able to lead and coach successful behavior and operations. The ideal candidate will have a strong background in managing teams, financial acumen, and a passion for delivering outstanding customer service. Why Join Us?
Growth Opportunities:
As we expand, there will be opportunities for career advancement within the company and in locations across the
Any Hour Group Supportive Environment:
Work in a company culture that values teamwork, integrity, and a commitment to excellence; work with a proven playbook for successful business operations
Impact:
Play a pivotal role in shaping the future of the group and making a difference in our leaders, employees, and customers
Key Responsibilities:
Leadership:
Lead, mentor, and manage a team of service, sales, and install technicians, office staff, and other personnel to ensure the delivery of high-quality services
Operational Oversight:
Oversee all aspects of the company's operations, including scheduling, dispatching, and customer service, to ensure smooth and efficient processes
Financial Management:
Manage the company's budget, monitor financial performance, and work to improve profitability through cost-effective strategies and revenue growth initiatives
Customer Satisfaction:
Maintain and enhance customer relationships by ensuring prompt, professional, and quality service. Handle customer escalations and implement solutions to improve customer satisfaction
Qualifications:
Experience:
5+ years of management experience in a service-based industry, preferably in home services, construction, or similar fields
Language:
ability to communicate effectively in both English and Spanish is strongly preferred.
Education:
Master of Business Administration in strongly preferred.
Skills:
Strong leadership and team-building skills, excellent communication abilities, and a solid understanding of financial management
Financial Acumen:
A strong understanding of how to grow top line revenue and profitability (EBITDA) at a branch level is non-negotiable for this role
Sales Experience:
A competency in ethically selling products/services and developing a sales team is required. Strong preference for candidates who have managed point of sale within customer's homes
Attributes:
Results-driven, customer-focused, with a strategic mindset and the ability to adapt to changing business environments Pre-employment background check & drug test
