General Manager

General Manager

BDT VACAVILLE

Vacaville, CA Job Details Full-time $75,000 - $85,000 a year 16 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Opportunities for advancement Qualifications Vendor relationship building Managerial strategic planning Automotive repair Strategic management Customer retention Supplier management Customer service Workflow management (operations management method) Regulatory compliance Auto service management Improving operational efficiency Financial analysis Team development Key Performance Indicators Managing budgets in a finance role Continuous improvement Team management Financial control management Vendor relationship management Automotive service Data interpretation Training & development Senior level Leadership Data-driven decision making Communication skills Regulatory compliance management Organizational budget management

Full Job Description Benefits:

401(k) Dental insurance Health insurance Paid time off Training & development Vision insurance About the Role We're seeking a highly motivated and experienced Director of Operations to lead and optimize our growing network of automotive repair and service centers. This role is responsible for ensuring operational excellence, superior customer experience, and profitability across all locations. The ideal candidate is a hands-on leader with strong business acumen, proven team leadership skills, and a passion for driving performance and growth in a fast-paced environment. Key Responsibilities Oversee day-to-day operations across multiple repair and service locations. Implement standardized processes for workflow, scheduling, and customer service. Monitor key performance metrics including productivity, profitability, and customer satisfaction. Collaborate with the executive team to set operational goals and strategic growth plans. Drive continuous improvement in shop efficiency, technician productivity, and customer retention. Lead, coach, and develop regional and store managers to meet performance targets. Manage budgets, control costs, and analyze financial performance to maximize profitability. Ensure compliance with safety standards, company policies, and regulatory requirements. Build and maintain strong relationships with vendors, suppliers, and team members. Foster a culture of accountability, teamwork, and exceptional customer service. What We're Looking For Proven leadership experience in automotive service, repair, or operations management (multi-location experience strongly preferred). Strong understanding of shop operations, including workflow, parts management, and customer service. Excellent communication, organizational, and leadership skills. Ability to analyze data and make informed business decisions. Hands-on, results-oriented mindset with the ability to lead by example. Proficiency with shop management systems and performance metrics. Why Join Us Competitive base salary with performance-based bonus opportunities. Comprehensive benefits package (medical, dental, vision, 401(k), paid time off). Career growth opportunities with a rapidly expanding automotive service brand. Supportive, team-oriented culture focused on excellence and integrity. Ready to take the next step in your automotive leadership career? Apply today and join a company that values results, innovation, and people.