Area General Manager Holiday Inn Express & Suites

•Maize, KS & Hutchinson, KS Maize, KS Job Details Full-time $80,000

•$92,000 a year 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Employee discount Flexible schedule Life insurance Referral program Qualifications Hotel cost control Strategic management Property management tools Paylocity Financial reporting Expense management Staff scheduling Financial software Managing hospitality teams Bachelor's degree HR systems Vendor relationship management Profit & Loss statement Contracts Vendor contract management Managing property management budgets Payroll systems (technically supported) Business Administration Financial performance measurement Hotel operations budget management Profit and loss analysis Property management Terms and conditions negotiation Full Job Description

JOB DESCRIPTION

AREA

GENERAL MANAGER

Location:

Holiday Inn Express & Suites

•

Maize, KS & Hutchinson, KS Management Company:

Mid-Continent Hospitality Reports To:

Regional Director of Operations /

VP of Operations Position Type:

Full-Time /

Executive Operational Leadership Salary:

$80,000

•100,000 DOE.

POSITION SUMMARY

The Area General Manager (AGM) serves as the primary operational and financial leader for two select-service IHG properties: Holiday Inn Express & Suites Maize and Holiday Inn Express & Suites Hutchinson . Reporting to corporate leadership at Mid-Continent Hospitality, the AGM is responsible for maximizing overall portfolio profitability (GOP/EBITDA), maintaining high IHG brand compliance, elevating guest satisfaction scores, and fostering an accountable, guest-centric service culture. This multi-property leadership role requires a strategic hospitality executive capable of dual-property oversight, talent development, financial stewardship, and cross-departmental coordination across both assets.

KEY RESPONSIBILITIES & DUTIES 1.

Operational Excellence & Brand Compliance Oversee day-to-day operations across both properties, ensuring strict alignment with IHG Brand Standards , IHG Way of Clean , and Mid-Continent Hospitality Standard Operating Procedures (SOPs). Conduct regular, thorough property walkthroughs and pre-audit Quality Assurance (QA) inspections to maintain top-tier audit scores and property condition. Maintain high guest satisfaction metrics by actively reviewing, analyzing, and responding to guest reviews across IHG HeartBeat, Google, TripAdvisor, and OTA platforms. Ensure life safety, preventive maintenance tracking (e.g., Quore), and physical asset protection standards are executed continuously at both locations. 2. Financial Performance & Labor Management Drive top-line revenue, Gross Operating Profit (GOP), and Net Operating Income (NOI) across both assets. Review and manage monthly P&L statements, operational budgets, purchasing protocols, and non-controllable operational expenses. Implement effective labor productivity models and manage schedule optimization to keep payroll in line with occupancy fluctuations while minimizing overtime. Review and approve weekly invoice coding, franchise payments, vendor SLAs, and utility expense tracking. 3. Leadership, Coaching & Talent Development Recruit, train, mentor, and evaluate Assistant General Managers, Front Office Managers, Executive Housekeepers, and Chief Engineers at both locations. Establish clear accountability, performance goals, and succession planning within property leadership teams. Ensure 100% compliance with mandatory associate training, including IHG brand training, human trafficking awareness, safety protocols, and payroll procedures. Foster a positive, collaborative work culture that minimizes associate turnover and drives employee engagement. 4. Commercial Strategy & Revenue Management Partner closely with Revenue Management and Regional Sales teams to optimize RevPAR, Average Daily Rate (ADR), and market penetration (RGI/MPI). Oversee local sales efforts, corporate rate inquiries, and group booking strategies to capture local corporate and leisure demand. Maintain awareness of competitor set strategies, local market trends, and regional event drivers in the Maize and Hutchinson markets.

QUALIFICATIONS & REQUIREMENTS

Experience:

Minimum 5+ years of hotel management experience, with at least 2+ years in a multi-property, Area GM, or high-volume General Manager role.

Brand Expertise:

Proven track record with IHG (Holiday Inn Express & Suites) brand standards, IHG Merlin, Hotel Stay PMS platforms, and HeartBeat guest experience metrics required.

Education:

Bachelor's degree in Hospitality Management, Business Administration, Accounting, or a related field preferred.

Financial Acumen:

Strong proficiency in P&L management, budget creation, labor scheduling, and vendor contract negotiation.

Systems Proficiency:

Experience with hotel property management systems (PMS), labor management software, payroll tools (e.g., Paylocity), and maintenance systems (e.g., Quore).

Travel Requirements:

Ability to travel regularly between the Maize and Hutchinson properties, as well as attend corporate leadership meetings as needed.

KEY PERFORMANCE INDICATORS

(KPIs)

GOP & Budget Achievement:

Attainment of budgeted GOP margins and EBITDA targets.

IHG HeartBeat & QA Scores:

Meeting or exceeding IHG brand benchmarks for guest satisfaction and Quality Assurance audits.

Labor & Payroll Control:

Maintaining labor hours and payroll expenditures within established budget variance thresholds.

Market Share Growth:

Achieving target RevPAR Index (RGI) growth relative to competitive sets in Maize and Hutchinson.

Staff Retention & Development:

Successful retention and promotion of property-level leaders.

WHY MID-CONTINENT HOSPITALITY

Mid-Continent Hospitality believes that exceptional hotel performance stems from strong operational leadership, clear accountability, and dedication to both guest and associate satisfaction. As Area General Manager, you will play a critical role in driving asset value, building high-performing teams, and shaping the growth of our regional portfolio. Join us as an Area General Manager to lead transformative initiatives that drive success across multiple locations! Your leadership will inspire teams, elevate operations, and create lasting impact within our organization's growth journey!

Pay:

$80,000.00

•$92,000.00 per year

Benefits:

401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Referral program Vision insurance

Work Location:

In person