A General Manager manages all aspects of a business. May be responsible for managing a small business, or managing one division or department of a larger business. Oversees administration, finance, communication and marketing as well as operations for a company. Reports to business owners, executive management or a board of directors.
General Manager MaidPro | Layton, Utah & Reno Operations Full-Time | Monday-Friday | 7:30 AM - 5:00
PM Starting Salary:
$60,000 annually + Quarterly Performance Bonuses Lead with Purpose. Develop People. Drive Results. MaidPro is looking for an exceptional leader to oversee the daily operations, performance, and growth of our Utah and Reno locations. This is more than a management position—it's an opportunity to lead people, develop an already strong team, execute proven systems with excellence, and help drive the continued success of a growing company. We're looking for someone who takes ownership, leads with integrity, enjoys coaching others, and is passionate about delivering an exceptional customer and employee experience. What You'll Do Leadership Recruit, hire, onboard, coach, cleaning professionals and develop office staff. Build upon our strong team by fostering a positive, accountable, and high-performing culture. Conduct performance reviews, coaching conversations, employee recognition, and disciplinary actions. Lead by example and inspire our team to achieve excellence. Operations Oversee the daily operations of our Utah and Reno MaidPro locations. Ensure staffing, scheduling, quality, customer service, and daily operations run efficiently. Execute and uphold MaidPro's proven operating systems and standards. Collaborate with ownership on opportunities for continuous improvement. Oversee inventory, equipment, laundry operations, OSHA compliance, and Workers' Compensation administration. Customer Experience Resolve escalated customer concerns with professionalism and empathy. Ensure every customer receives exceptional service. Protect and strengthen the MaidPro reputation through consistent service excellence. Business Performance Monitor key performance indicators (KPIs) and use data to guide business decisions. Drive accountability and consistent execution across all areas of the business. Help grow the business by developing employees, supporting customers, and maintaining operational excellence. Support sales and customer retention efforts while maintaining profitability. What We're Looking For We're looking for someone who is: A proven leader with previous management experience. Passionate about coaching, mentoring, and developing people. Highly organized with excellent time management skills. Comfortable making decisions and solving problems independently. Professional, confident, and accountable. Customer-focused with exceptional communication skills. Driven by results and continuous improvement. Able to balance accountability with encouragement and respect. Qualifications Previous management or leadership experience required. Experience leading teams and improving performance. Strong communication and conflict-resolution skills. Comfortable using technology and learning new software. Valid driver's license with reliable transportation. Ability to pass a background check.
Compensation & Benefits Starting Salary:
$60,000 annually Quarterly Performance Bonus Program High-performing General Managers can earn $75,000-$80,000+ annually Paid Time Off Opportunities for career growth and advancement 401K Telehealth benefits Why MaidPro? We believe great businesses are built by great people and consistent execution. We've spent years building the systems, standards, and culture that have made MaidPro successful. We're not looking for someone to reinvent the business—we're looking for someone who will embrace those systems, develop an already strong team, and lead with integrity, accountability, and consistency. If you enjoy coaching people, leading by example, and helping a great team become even better, we'd love to hear from you.
Pay:
From $60,000.00 per year
Benefits:
401(k) 401(k) matching Paid time off Application Question(s): Are you able to pass a background check? Have you been responsible for managing employees, scheduling, and daily business operations? Have you been responsible for achieving sales goals or business performance metrics? This position oversees multiple MaidPro locations and requires leading office staff and field employees. Are you comfortable with this level of responsibility?
