Key Responsibilities Ocean Import:

Manage shipping schedules, review B/L and customs documentation, track inbound cargo, and resolve issues through timely customer communication

Ocean Export:

Process bookings, prepare and review shipping documents (S/O, B/L, etc.), coordinate schedules with carriers, and support export customs clearance

US Drayage:

Coordinate port/rail terminal pickup and delivery schedules, negotiate and settle drayage vendor rates, and manage demurrage/detention charges

Air Freight:

Coordinate urgent and special cargo shipments, manage flight schedules and freight rates, and communicate with forwarders Provide regular status updates and issue reporting to customers Verify vendor (carrier, forwarder, drayage company) rates and invoices, and manage the billing/settlement process Handle freight claims and billing dispute resolution Maintain logistics data and prepare reports (KPIs, cost analysis, etc.) Qualifications and Requirements Bachelor's degree (Logistics, International Trade, Business, or related field preferred) Minimum 2 years of experience in ocean/air freight operations (experience in import, export, or drayage preferred) Business-level English communication skills (email and phone correspondence) Proficiency in MS Office (Excel, PowerPoint, etc.) Strong attention to detail and ability to manage multiple tasks with a high level of responsibility Preferred Qualifications Prior experience at a freight forwarder, ocean carrier, or 3PL Understanding of US drayage/terminal operations Experience using TMS/ERP or other logistics systems Experience supporting manufacturing (especially solar/energy sector) accounts

Pay:

$25.98 - $31.29 per hour Expected hours: 40.0 per week

Benefits:

Health insurance Paid time off

Experience:

Ocean OR Air:

2 years (Required)

Drayage OR Freight Forwarding :

3 years (Required)

Work Location:

In person