We are looking for a detail-oriented Logistics Coordinator to support service operations and client scheduling in Geneva, New York. This contract position with permanent potential is ideal for someone who can balance customer communication, technician coordination, and administrative accuracy in a fast-paced environment. The person in this role will help ensure service visits and larger installation projects are organized efficiently while maintaining clear updates for both customers and internal teams.
Responsibilities:
- Review customer equipment needs to determine appropriate service support and next steps
- Document service observations and recommended improvements within customer records
- Arrange technician appointments and confirm scheduling details for service visits
- Coordinate travel plans for field technicians to support assigned work orders
- Partner with cross-functional teams to organize logistics for complex installation projects
- Communicate with outside vendors to align deliveries, timelines, and on-site requirements
- Provide timely updates to clients and technicians regarding schedules, changes, and service activity
- Maintain accurate technician calendars and keep scheduling information current