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Tech Mahindra Limited.
Supply Chain Analyst IV
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Based on California data
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What they do
A Supply Chain Analyst analyzes data to identify inefficiencies and potential improvements in the supply chain system for a company or organization. Analyzes workflow and costs associated with procurement, production, and distribution; analyzes sales and customer demand data; completes cost benefit analysis for proposed changes in production processes.
$103,627 / year median in California
+8% projected growth
Job Description
Supply Chain Analyst IV
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Skill Set :
RMAs,ERP systems,AI-powered,Jira casesTotal Experience :
5.00 to 15.00 YearsNo of Openings :
1Job Post Date :
11/08/2026Job Expiry Date :
30/09/2026Domain :
ITLocation :
MENLO PARK
[United States]Job Reference No :
4101080 Job Summary Supply Chain Analyst IVRemote Responsibilities:
- Processing RMAs and analyzing driving factors for returns
- Partnering with service centers to resolve return-related issues
- Resolving discrepancies via Jira cases with service centers
- Validating returns and ensuring data accuracy
- Filing disputes for all retail customers through their portals and processes
- Identifying opportunities for process automation and efficiency improvements
- Leveraging AI tools to streamline returns workflows and reporting
Required Qualifications:
- 6-8 years of experience in RMA processing and returns analysis (not just RMA focus but more a system/process automation focus).
- Bachelor's degree in applicable field that aligns with a supply chain analyst
- Experience using ERP systems, ideally Oracle
- Background in consumer electronics retail operations
- Strong analytical skills with ability to identify root causes of returns
- Experience with process automation and workflow optimization
- Familiarity with AI-powered productivity tools
- Proficiency in Jira or similar case management systems
- Retail compliance and dispute resolution The pay range for this role is $115k per annum including any bonuses or variable pay.